Senior Business Analyst at CityofPhiladelphia

Essential Functions • Work with stakeholders to identify and understand their needs and concerns, understand the environment in which they work, and ensure stakeholder’s actual underlying needs are understood, rather than their stated desires • Manage and communicate requirements appropriately to ensure stakeholders and the project team remain in agreement on the solution scope, how requirements are communicated to stakeholders, and how knowledge gained by the business analyst is maintained for future use • Identify a business need, refine and clarify the definition of that need, and define a solution scope that can feasibly be implemented by the business. Techniques used include problem definition and analysis, business case development, feasibility studies, and the definition of solution scope. • Prioritize and progressively elaborate stakeholder and solution requirements to enable the project team to implement a solution that will meet the needs of the sponsoring organization and stakeholders. Techniques used include analyzing stakeholder needs to define solutions that meet those needs, assessing the current state of the business to identify and recommend improvements, and verifying and validating of the resulting requirements. • Assess proposed solutions to determine which solution best fits the business need, identify gaps and shortcomings in solutions, and determine necessary workarounds or changes to the solution. In addition, assess deployed solutions to see how well they met the original need so that the sponsoring organization can assess the performance and effectiveness of the solution. • Compile documentation required for technical reviews • Assist in the management of smaller initiatives though coordinating activities and communications • Ensure BA toolset (templates, processes, etc.) are in line with current best practices • Provide visual data analysis of project data using tools like Excel • Work with Project Managers on identifying project needs for Organizational Change Management on a project and leveraging existing toolkit and implementing an approach