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SeniorFull-timeRustGoAI
Salary Range
$93,925 - $127,075 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Senior UX Researcher to join the Product team at Clay and help shape the future of AI-powered workflows. This role involves working across the product organization to understand how people use Clay's complex features, from data enrichment to automation to emerging AI capabilities.
Key Responsibilities
- →Lead mixed-methods research using interviews, surveys, usability testing, analytics, and behavioral data to answer critical product questions.
- →Partner with cross-functional teams including Product, Design, Engineering, Sales, and Customer Success to identify research needs and translate findings into actionable insights.
- →Drive strategic initiatives for key product areas like AI/agents, enterprise features, and emerging technologies, influencing roadmap decisions.
- →Study varied personas across SMB and enterprise contexts to understand diverse users.
- →Manage complex stakeholders by navigating competing priorities, aligning teams around insights, and communicating research effectively.
- →Build research infrastructure by developing scalable systems for participant recruiting, insight sharing, and knowledge management.
- →Advocate for users by championing user needs and ensuring the voice of the customer shapes product decisions.
Requirements
- ✓5+ years of experience in UX research, preferably in B2B SaaS or complex technical products.
- ✓Strong mixed-methods skills in designing and running both qualitative studies and quantitative research.
- ✓Experience researching AI products, agents, or emerging technologies, or genuine curiosity in these areas.
- ✓Stakeholder management skills to work with diverse teams, manage competing asks, and influence critical decisions.
- ✓Systems thinking with a track record of building scalable research practices and translating insights into frameworks that guide product strategy.
- ✓Comfort with ambiguity to scope research questions, choose appropriate methods, and move fast in an early-stage environment.
- ✓Clear communication skills to distill complex findings into compelling narratives for different audiences.
- ✓Collaborative spirit with an eagerness to learn, teach, and work closely with others.
- ✓Bonus: experience with workflow automation tools or technical products involving APIs/MCP.
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