Software Engineer - Team Action at Clipboard

ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company [Upgrade to PRO to see link] and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. THE TEAM Action owns worker activation from the moment someone downloads the Clipboard app to the moment they complete their first shift. Getting a nurse from "just installed the app" to "worked their first shift" involves verifying the worker’s identity, running a background check, setting up payments, and more - and it all has to feel safe, straightforward, and unobtrusive to the user. That's the problem Action is solving. You can find more information on the team and areas of work from this page [Upgrade to PRO to see link] WHAT YOU'D BE WORKING ON - The onboarding workflow that takes a new worker from sign-up through profile completion. - Documentation requirements for facilities, including state-regulated tuberculosis test results, background checks, and nursing licenses. - The supporting infrastructure to parse, extract, and validate information from worker documents. While the problems Team Action works on tend to be heavier on backend complexity, engineers here work across the full stack, so you’ll also be expected to be able to make changes to the mobile application (using patterns and components from our existing library) as we evolve the worker onboarding experience. WHAT WE'RE LOOKING FOR Engineers who do well on Action are heavily customer-centric, product-focused engineers who are genuinely invested in helping real workers to book shifts. They think about the nurse who downloaded the app on her lunch break and got stuck on a credential upload step, and they care enough to not only identify and deliver a solution but make sure she’s notified about it as well. The technical challenges faced on Team Action are substantive - credential validation, compliance logic, and document processing at scale aren't simple, so you'll need to be comfortable diving deep into these systems. We use a straightforward TypeScript stack: React on the frontend with Ionic on mobile; our backend is Node/NestJS powered by MongoDB and Postgres. THE INTERVIEW PROCESS When looking at candidates, their actual competencies matter more to us than what’s on your resumes. Because of that we make sure our assessments and interviews mirror real work that’s being done at Clipboard. Here's what the process looks like: 1. Take-home PR assessment (~60–90 min) + live follow-up 2. Second take-home (technical design or second PR) + live follow-up 3. Hiring manager interview 4. Final culture screen with our Head of People The process is written and async by design in order to for you to get a feel for how we work in our remote culture. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here [Upgrade to PRO to see link]