Loading...
Mid LevelFull-timePythonAWSGraphQLAPI
Salary Range
$97,750 - $132,250 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Security Operations Center Engineers provide premium-level support for Cloudflare's security products and features. This role involves assisting Cloudflare's largest and most technically sophisticated customers with threats or attacks on their infrastructure.
Key Responsibilities
- →Monitor and investigate proactive alerts to identify attacks
- →Work with Engineering and Operations teams to mitigate attacks
- →Communicate with customers via chat, email, and phone
- →Review alerts to determine relevancy and urgency
- →Configure and manage security monitoring rules
- →DDoS mitigation for OSI Layers 3, 4, & 7
- →Maintain customer-specific SOC runbooks and escalation matrices
- →Support SOC customer onboarding and deliver monthly security reviews
Requirements
- ✓Strong understanding of internet protocols (TCP, UDP, ICMP, GRE, BGP)
- ✓Networking fundamentals
- ✓Analysis of traffic for attack anomaly detection
- ✓Experience handling attack mitigation with knowledge of L3/4 and L7 attacks
- ✓Command line / Bash shell proficiency
- ✓Customer Facing or Technical support experience
- ✓Strong communication skills
- ✓Ability to remain calm under pressure
- ✓Ability to work 24x7 rotating shifts
- ✓Sysadmin skills - Linux, Mac, or Windows
- ✓Knowledge of Cloudflare Security Products & Features
- ✓Scripting skills, Python preferred
- ✓Prometheus/Grafana monitoring experience
- ✓Packet capture tools such as tcpdump or Wireshark
- ✓API/GraphQL experience
- ✓Security certifications: GCIA, GCIH, GCFA, GCFE, CISSP equivalent
- ✓Network certifications: CCNA, CCNP
