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SeniorFull-time
Salary Range
$18,564 - $25,116 /year
This salary is estimated based on similar roles. The actual salary may vary.
MISSION:
Be a key contact for Credit Insurance and Services solutions between clients, brokers and Coface internal functions, responsible for renewing portfolio of accounts.
MAIN RESPONSIBILITIES:
• Manage strategic relationships with clients and brokers, ensuring compliance and providing product/service information
• Resolve client issues and complaints, coordinating with internal departments for timely solutions
• Handle contract renewals, pricing negotiations, and derogation requests as needed
• Execute and improve commercial team processes, providing input to management for development
• Prepare analytical reports and presentations for clients and internal stakeholders
• Attract potential customers by answering inquiries and suggesting additional products/services
• Actively promote new products and solutions of Coface within the existing clients in order to maximize up-selling effect. 
• Manage the customer relationship throughout the client life cycle.
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About Coface
Coface is a global leader in credit insurance and risk management, providing solutions to protect businesses against payment defaults and market risks. Headquartered in France, the company has been operating since 1946, establishing itself as a trusted partner for companies seeking to mitigate financial uncertainties in international trade. With a presence in over 95 countries, Coface serves as a cornerstone of the financial services industry, offering expertise in assessing and managing credit risks across diverse markets. Coface’s core offerings include credit insurance, trade finance solutions, and risk analysis services, designed to safeguard businesses from non-payment risks and optimize their commercial strategies. Key features of their services include tailored coverage for domestic and international transactions, real-time risk monitoring, and access to a comprehensive database of country and sector-specific insights. The company primarily targets small and medium-sized enterprises (SMEs) as well as large corporations engaged in cross-border trade, helping them expand confidently while minimizing financial exposure. Notable achievements include Coface’s consistent ranking among the top credit insurers globally, reflecting its robust financial strength and industry expertise. The company’s unique value proposition lies in its ability to combine advanced analytics with deep local market knowledge, enabling clients to make informed decisions in an increasingly complex global economy. By fostering trust and stability, Coface plays a pivotal role in supporting sustainable trade and economic growth worldwide.
