Observability Engineer (SRE/AI) at Cognite

What Cognite is: Relentless to achieve Cognite operates at the forefront of industrial digitalization, building AI, and data solutions that solve the world’s hardest, highest-impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low-code AI agents, Cognite accelerates the digital transformation to drive operational improvements. We thrive in challenges. We challenge assumptions. We execute with speed and ownership. If you view obstacles as signals to step forward - not backwards - you’ll feel right at home here. Our Moonshot is bold: Unlock $100B in customer value by 2035, and redefine how global industry works. Join us in this venture where AI and data meet ingenuity, and together, we will forge the path to a smarter, more connected industrial future. About the Role : We are seeking a Observability Engineer with strong expertise in designing, implementing, and optimizing observability solutions. In this role, you will be key to shaping the future of observability at Cognite, assessing existing observability frameworks, identifying gaps, and building robust capabilities encompassing log aggregation, event correlation, noise reduction, and comprehensive telemetry analysis to enable proactive operational excellence and reliability for our services. How you’ll demonstrate Ownership • Conduct assessments of existing observability architectures to identify gaps and improvement opportunities. • Design and implement scalable log aggregation pipelines for centralized and efficient data collection. • Apply noise-reduction techniques to filter irrelevant or false-positive alerts, enhancing focus on actionable issues. • Develop and maintain monitoring dashboards that deliver actionable insights across applications and infrastructure. • Lead the migration from Lightstep to Honeycomb, ensuring seamless data pipeline transitions, OpenTelemetry alignment, and stakeholder adoption. • Collaborate with infrastructure and product teams to integrate observability tooling into CI/CD workflows and cloud environments. • Analyze telemetry data (metrics, logs, traces) to troubleshoot complex system behaviors and recommend improvements. • Participate in production debugging and incident troubleshooting using telemetry data • Mentor junior engineers on log management, event correlation, distributed tracing, and alert management. • Stay current on observability innovations and recommend adoption strategies aligned with organizational goals. • Support post-incident reviews and continuous improvement through data-driven root cause analysis. • Drive continuous improvement in reliability and operational excellence through proactive observability initiatives. The Impact you bring to Cognite • 3+ years of experience in software or systems engineering, with at least 3 years focused on observability or SRE practices. • Hands-on experience with observability tools such as Honeycomb, VictoriaMetrics, Lightstep, Prometheus, Grafana, OpenTelemetry, Splunk, Datadog, or New Relic. • Strong knowledge of OpenTelemetry instrumentation (metrics, traces, logs) and SLIs/SLOs for reliability tracking. • Experience with distributed tracing, event correlation, and noise reduction frameworks. • Proficiency in one or more programming/scripting languages such as Python, Java, Kotlin, Go, or Shell. • Working knowledge of Infrastructure as Code (Terraform) and CI/CD (Jenkins, Github Actions,...) pipelines. • Familiarity with cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes). • Strong analytical, troubleshooting, and communication skills with the ability to work effectively across teams. • Experience conducting observability gap assessments and defining improvement plans. • Experience working in complex or multi-cloud environments is preferred. Learn more about us • Impact 2025 • Cognite's Industrial AI: Moonshot • We’re globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi. Equal Opportunity Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.