Senior UX Writer at Coinbase

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. We're hiring a Senior Content Designer to join the Design & Research team and shape how millions of users experience Coinbase through words. You'll lead in-product content design and UX writing for one of our product teams, partnering closely with product designers, product managers, researchers, and engineers to turn complex crypto concepts into simple, intuitive experiences. The crypto space — with its evolving terminology, protocols, and products — is a new universe you'll help define while building scalable content patterns that raise the bar across Coinbase. What You'll do: • Own end-to-end content design** for your product area, from early concept exploration through final UX copy, ensuring every user touchpoint is clear, consistent, and on-brand. • Partner cross-functionally** with product designers, PMs, researchers, and engineers to understand user and product needs, then translate those insights into in-product content and experiences that are simple and easy to understand. • Drive content strategy** for your product surface, contributing to content design strategy as well as producing and presenting final UX copy for our products. • Shape scalable content systems** by working closely with the content design and design systems teams to improve language across all surfaces, establish UX writing guidelines, and contribute reusable content components. • Lead through ambiguity** in a fast-moving environment where the crypto space — together with its terminology, protocols, tokens, and more — requires you to define new patterns and help users navigate unfamiliar concepts with confidence. What We look for in you: • 5+ years of experience producing user-focused, in-product writing through work in tech, digital agencies, or other relevant product areas. • Proven track record of owning content design end-to-end for complex product flows, with UX-focused writing samples and flows you can share with us. • Experience creating scalable content, including style guides, voice and tone documentation, or content component libraries. • Strong collaboration skills with demonstrated experience partnering closely with product designers, PMs, and engineers to ship user-facing experiences. • Exceptional communication skills with the ability to articulate content decisions, present work to stakeholders, and advocate for user-centered language. • Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality Nice to have's: • Interest in crypto, blockchain, or financial products. • Fluency in Figma and experience working within design systems. • Experience working with localization, translation, and/or international teams. Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com