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SeniorFull-timeRustAI
Salary Range
$93,925 - $127,075 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Implementation Manager to join our Operations team at Commure, focusing on Revenue-Cycle Management. You will work across the organization to define critical business processes and ensure efficient execution and seamless onboarding for clients.
Key Responsibilities
- →Ensure efficient and timely execution of client onboarding from project initiation to launch
- →Engage in cross-functional collaboration with internal stakeholders to provide an exceptional customer experience
- →Contribute to designing and implementing systems and processes that facilitate scalability and efficiency
- →Break down challenging business problems and own execution and outcomes
- →Oversee the entire project management process, ensuring timely onboarding and continuous improvement of key metrics
- →Drive operational metrics such as process throughput and defect rate
- →Understand the business to proactively solve emerging problems
- →40-50% travel required
Requirements
- ✓6+ years experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
- ✓Comfortable working with data and proficiency in SQL + Excel
- ✓Expertise in project management with experience deploying multiple projects in a fast-paced environment
- ✓Energized by people and love interacting with customers
- ✓Relentless in searching for truth and understanding customer requests
- ✓Humble confidence to lead client meetings and discuss difficult subjects
- ✓Comfortable working in an autonomous environment with the ability to prioritize and identify blockers
- ✓Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success
- ✓Commitment to delivering customer value by understanding clients' use cases
- ✓Experience working cross-functionally with sales, operations, and engineering teams
- ✓Proficiency in documenting and developing best practices for the Implementation team
- ✓Proficient in Retool, Google Suite is a plus
- ✓Experience in the RCM (Revenue Cycle Management) space is a bonus
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