ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-loversโand humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Sr. Manager of Software Engineering is responsible for leading a global team of entry level to experienced professionals focused on developing high-quality, innovative, fully performing software in compliance with coding standards. This role supports the management and coordination of resources and processes to deliver successful
software releases, while defining the strategy and driving initiatives that deliver on organizationโs vision and goals.
Essential Duties & Responsibilities:
โข Sets goals and objectives for team members for achievement of operational results
โข Manages experienced professionals who exercise latitude and independence in assignments
โข Influences others outside of their own job regarding policies, practices, and procedures
โข Contributes to policy and strategy implementation for short-term results
โข Leads and prioritizes the daily activities of the team
โข Manages, mentors, and coaches to develop a collaborative and dynamic team
โข Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency
โข Writes product requirement documents, implements and tracks development timelines, and negotiates feature sets
โข Maintains a deep understanding of programming and coding fundamentals, architecture, and design in multiple languages
โข Builds positive and collaborative relationships within the team and organization
โข Oversees multiple large, complex, and dissimilar deliverables and trains others on deliverables as needed
Knowledge, Skills, and/or Abilities Required:
โข Strong hands-on experience in Microservices architecture.
โข Expertise in cloud technologies, with AWS preferred.
โข Working knowledge of databases (any type).
โข Exceptional leadership and customer service skills
โข Willingness to work in a team environment
โข Strong organizational skills to give the team direction
โข Professional presence suitable for interaction in meetings, in-person, or via email
โข Excellent presentation and communication skills
โข Strong creativity and latitude skills
โข Advanced knowledge of programming languages and software basics
โข Strong knowledge of relevant software development tools including version control, build processes, debuggers, and test frameworks
โข Organized, detail-oriented, self-motivated, and willing to develop professionally
โข Strong ability to lead and manage multiple priorities and/or projects simultaneously with sufficient efficiency and quality
โข Strong ability to understand complex algorithms
โข Advanced understanding of how a Managed Service Provider (MSP) operates from a business standpoint
Educational/Vocational/Previous Experience Recommendations:
โข Bachelorโs degree in related field or equivalent business experience
โข 10-15 years of relevant experience
โข 3+ years of managerial experience
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [Upgrade to PRO to see contact] or 1-800-671-6898.