Senior RFP Program Manager at Contentful

About the opportunity The RFP Program Manager owns the end-to-end lifecycle of RFPs, RFIs, RFQs, and due diligence questionnaires. This role serves as the central coordinator for enterprise proposal development, ensuring high-quality, compliant, and timely responses aligned with company positioning and standards. You will operate at the intersection of Sales, Deal Desk, Product, Legal, Security, and Finance, driving structured, scalable proposal execution. What to expect? • Lead and project-manage the full RFP lifecycle from intake through submission • Assess requirements and build structured response plans, timelines, and ownership • Coordinate cross-functional inputs (Sales, Legal, Security, Product, Engineering, Finance) • Draft, edit, and refine responses for clarity, accuracy, and consistency • Ensure alignment with product positioning, commercial terms, and company standards • Own, maintain and evolve the RFP knowledge base / content library • Track deadlines, risks, approvals, and deliverables to ensure on-time submission • Ensure compliance with technical, security, pricing, and contractual requirements • Support post-submission activities (clarifications, best and final offers, follow-ups) • Drive continuous improvement through metrics, reporting, and process enhancement What you need to be successful? • 3–5+ years in RFP/proposal management, sales operations, or solution engineering • Strong project management and organizational skills • Excellent written communication skills and attention to detail • Ability to operate cross-functionally in fast-paced, high-growth environments • Familiarity with SaaS business models strongly preferred • Experience with proposal tools (e.g., Loopio, RFPIO, Arphie) a plus What success looks like • High-quality, consistent, and on-time RFP submissions • Scalable and well-maintained proposal content library • Efficient cross-functional coordination with minimal friction • Clear visibility into pipeline, timelines, and risks • Continuous improvement in response quality and turnaround timing Ideal profile • Ownership mindset with strong attention to quality and deadlines • Structured thinker who can manage complex, multi-stakeholder workflows • Comfortable driving alignment across technical and business teams • Balances speed with accuracy and compliance What's in it for you? • Join an ambitious tech company reshaping the way people build digital experiences • Full-time employees receive Stock Options for the opportunity to share in the success of our company • Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. • Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. • We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days • Company paid parental leave to care for and focus on your growing family • Use your personal annual education budget to improve your skills and grow in your career • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties • An annual wellbeing stipend to care for your physical, financial, or emotional health • A monthly communication stipend and phone hardware upgrade reimbursement. • New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment. This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans. The application deadline is 06/02/2026 Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. Colorado Salary: $126,000- $170,000 Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at [Upgrade to PRO to see contact] with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.