Revenue Operations Manager, SDR Insights at contentsquare

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog. About the role: We’re hiring a Revenue Operations Manager, SDR Insights to strengthen the data, reporting, and operational foundation of our global SDR organization. You’ll report to the Growth Operations Director and work closely with SDR Leadership, Finance, and RevOps to ensure SDR performance data is accurate, actionable, and aligned with business goals. This is a hands-on, analytical role for someone who loves building structure from ambiguity, connecting numbers to narrative, and helping leaders make smarter decisions through data. You’ll help define how we measure success, forecast performance, and translate operational data into insights that drive predictable pipeline growth. As needed, you’ll also support light GTM tooling administration—helping maintain the workflows and systems that power SDR efficiency. What you'll be doing: • Data & Performance Analytics: Build and maintain SDR data models and metrics of record, partner with Finance and Marketing Ops on automated reporting, and deliver ongoing analysis of funnel performance, conversion trends, and SLA compliance. • Reporting & Dashboard Management: Own and continuously improve SDR and lead dashboards and scorecards across Salesforce and Google Sheets, enabling clear visibility into productivity, conversion, and performance while supporting ad hoc and self-serve reporting needs. • Operational Governance: Ensure Salesforce data quality and integrity in partnership with Systems and RevOps through documentation, QA processes, and the rollout of standardized performance and data health frameworks aligned to SDR Ops goals. • Business Partnering: Act as the primary operational partner to SDR leadership, Marketing Ops, and Finance, translating performance data into actionable insights and contributing to quarterly business reviews on pipeline health, conversion, and ROI. • Enablement & Process Improvement: Support SDR managers and reps in understanding and using performance data effectively, while collaborating across Ops teams to streamline processes, handoffs, reporting cadences, and funnel-wide dashboards. About you: • 3+ years of experience in Sales/Revenue/Marketing Operations, FP&A, or another analytical, data-focused role. • Strong proficiency in Salesforce reporting and Google Sheets/Excel; familiarity with BI tools such as Tableau or Power BI is preferred. • Skilled at cleaning, structuring, and analyzing data; comfortable using formulas, pivots, and data transformations. • Analytical storyteller — you can synthesize insights into concise, actionable takeaways for business stakeholders. • Highly organized, detail-oriented, and responsive; you value accuracy and clarity in everything you deliver. • Collaborative and curious, you enjoy working with cross-functional teams across time zones. • Experience supporting SDR or BDR teams and familiarity with funnel metrics is a plus. • Preferred: experience working with GTM tools (Salesforce, Apollo, Chili Piper, Outreach, etc.) and openness to supporting light admin tasks. Working hours: • Monday to Friday • 10am-7pm two days a week, and 12pm-9pm three days a week. (preferred but flexible) Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs. Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Lifestyle allowance - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company’s success - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.  Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws. Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.