Sales Operations Specialist at contentsquare

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. Are you passionate about CRM excellence, data quality, and empowering Sales teams to perform at their best? We're looking for a Sales Operations Specialist to join our Revenue Operations team and play a critical role in keeping our go-to-market engine running smoothly. If you thrive in a fast-paced environment, love turning messy data into clean, actionable insights, and take pride in building processes that scale, this role is for you.   What you'll do As a key pillar of our Revenue Operations team, you will own data quality standards and drive continuous process improvement across our CRM. You'll partner closely with Sales, Senior Revenue Ops, and internal systems stakeholders to ensure our operational foundation is accurate, scalable, and built for growth. Act as the primary escalation point for complex data merges, account deduplication, and territory disputes, resolving issues with speed and precision Review and validate work produced by junior associates, maintaining 100% data accuracy across the CRM at all times Proactively identify and execute bulk cleanup initiatives, turning large-scale data challenges into efficient, systematic solutions Own and maintain CRM Rules of Engagement documentation, ensuring processes are clearly defined and consistently applied across teams Collaborate with the Internal Systems & Data (ISD) team to understand system workflows, validate change requests, and drive operational alignment   What we're looking for 4 to 5 years of experience in Salesforce and/or HubSpot administration, or in a Sales/Revenue Operations role Exceptional attention to detail, paired with a GTM business mindset when approaching data quality issues Strong written and verbal communication skills in English, with the ability to translate technical issues into clear, actionable guidance for non-technical stakeholders Proven ability to collaborate cross-functionally and manage competing priorities without losing focus or accuracy A self-starter mentality: you don't just surface problems, you own them and solve them at scale   Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs. Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Lifestyle allowance - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company’s success - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.  Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws. Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.