Senior People Operations Specialist at contentsquare

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. In your day to day you will: • Own the end-to-end employee lifecycle for France — including onboarding, contract management, internal transfers, leaves, and offboarding, ensuring every touchpoint is timely, accurate, and aligned with French labor law (Code du travail, conventions collectives). • Serve as the primary point of contact for France-based employees and managers, providing clear, empathetic guidance on People Operations policies, programs, and processes. • Manage all leave of absence cases (maternité, paternité, parental, congé maladie, RTT, sabbatical) end-to-end, partnering with médecine du travail, managers, and external providers to ensure compliant, supportive employee experiences. • Maintain Workday data integrity for the France population, processing employee transactions and partnering with People Technology on system enhancements, audits, and reporting. • Partner with Payroll (internal and external providers) to ensure accurate, on-time monthly payroll inputs, including variable pay, absences, and statutory contributions. • Collaborate cross-functionally with HRBPs, Talent Acquisition, Legal, Finance, and IT to deliver consistent processes and a seamless employee experience across the EMEA region. • Stay current on French employment law, social security regulations, and HR best practices; proactively flagging risks, recommending policy updates, and serving as the in-house subject matter expert on France. • Identify and lead process improvements, with a focus on automation, ticket deflection, and self-service, and using data from Jira, Workday, and other systems to prioritize what to fix next. • Contribute to broader People Operations projects across EMEA and globally, including M&A integrations, entity changes, mobility cases, and program rollouts. What We’re Looking For: • 4+ years of progressive experience in HR / People Operations, with deep, hands-on expertise in French labor law, social security, and payroll inputs. Experience supporting other EMEA countries is a strong plus. • Demonstrated experience managing leaves of absence, accommodations, benefits programs, and employee lifecycle events independently and end-to-end Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs. Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Lifestyle allowance - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company’s success - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.  Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws. Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.