Staff Product Designer (UI-Led) at contentsquare

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog. We’re looking for a Staff Product Designer with exceptional UI craft and strong product thinking to shape the next generation of Contentsquare’s interfaces. You’ll work on our most complex problems: cross-product workflows, data-heavy views and AI-assisted insights. You will set a new bar for clarity, speed, and quality at scale. About the role: Contentsquare is moving fast: unifying multiple products, increasing automation, and shifting from analytics to actionable intelligence. This role is a key part of our evolution. As a Staff Product Designer, you’ll work on foundational initiatives: unified navigation, cross-product filters, AI insight surfaces, automated actions, and new interface patterns for agentic features. You’ll translate complexity into clarity, and you’ll set the visual and interaction standards for where the platform is heading. You’ll work directly with the AI teams, data science, engineering, platform PMs, and design systems to define how users understand, trust, and act on intelligence from the system. This is a hands-on IC role for someone who wants to shape the future of the platform by doing. You’ll lead the craft on our most strategic areas. You’ll design elegant, scalable UI for complex datasets, insights, and actions. You’ll partner with engineering and product early, and stay close through delivery to ensure the final build meets the standard you set. You’ll raise the level of UI quality across the organisation by example and by coaching others, without managing people. What you will do • Product Craft & Execution: • Own end-to-end design for high-impact areas across the CSQ suite (examples include: dashboards, insights workflows, segmentation, filters, session replay, zoning, and AI-driven actions). • Shape UI patterns that work across multiple products and states, reducing complexity and inconsistency. • Translate large, messy datasets into clear, usable interfaces that feel fast and intentional. • Design dashboards, metric layers, segmentation tools, and filtering systems that scale. • Bring AI features to life with simple, intuitive interactions that support trust and decision-making. • Pair with engineers to ensure pixel-perfect execution in React+Tailwind using our in-house design system. • Use data, quant and qual, to refine ideas and validate decisions. • Leadership & Influence: • Set the bar for design craft across the organisation. • Coach senior and mid-level designers in visual design, interaction thinking, and clarity of communication. • Work closely with the design system to evolve shared patterns and elevate implementation quality. • Lead cross-functional initiatives where the brief is ambiguous and the stakes are high. • Collaboration & Ways of Working: • Work deeply with PMs, engineers, data scientists, and AI teams to define problems and shape solutions. • Bring clarity to prioritisation by framing trade-offs and showing what “good” looks like. • Communicate openly and frequently, keeping teams aligned on decisions and rationale. What we're looking for • A portfolio showing world-class UI craft, with examples of complex, data-heavy product work. • Strong interaction design skills and understanding of systems, flows, and hierarchy. • Experience with SaaS products, preferably enterprise or analytics. • Ability to take an ambiguous problem and bring structure, clarity, and direction. • Comfort working in multi-disciplinary teams and navigating multiple stakeholders. • Track record of lifting the craft of an entire design team. • Strong facilitation skills and a track record of driving and leading cross-functional initiatives. • Good mix of customer empathy and entrepreneurial pragmatism. • Track record of discovery projects and customer validation that fueled product strategy and innovation. Nice to have: • Experience with design systems at scale. • Experience designing for AI features (suggestions, automation, agents, or pattern generation). • Familiarity with B2B analytics, experimentation, or observability tools. Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs. Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Lifestyle allowance - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company’s success - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.  Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws. Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.