Dealer Account Manager - Northeast - Truck Tire CRS Channel at Continental

HOW YOU WILL MAKE AN IMPACT SG10/11 This position will reside within the Philadelphia or NYC metros. Position Summary: Create, implement and manage profitable growth within the Continental Retread Solutions (CRS) dealer channel, focusing on new tire and retread sales. This growth will be balanced with (1) supporting Continental’s channel strategic goals and direction and (2) preventing erosion of existing business through other direct Continental dealers. Communicate area sales management strategies through regional channel (TSM/DM), Key Account Management (KAM) personnel and cross functional areas. Individually manage account strategy to support the overall Continental Tires the Americas (CTA) business units’ profitability targets. Coach regional Territory Sales Managers (TSM) to interface with dealer and fleet accounts in their territories and ensure the individual customer strategies are adhered to and supported on a regional level. Functions: • Manage CRS dealer account(s), increasing Continental’s share of account by managing as a mini business to ensure profitable growth, through increased sales volume, improving price positioning, product mix, and managing both fixed and variable expenses. • Ensure that CRS dealer strategies and objectives are supported at business unit levels by both Continental personnel and selected customers. • Local sales prospecting in your defined area of responsibility through coordination with TSMs and KAMs • Communicate and protect Continental’s strategic growth goals. Articulate the parameters the CRS dealer will stay within, so as not to weaken, Continental’s strategic vision. • Coordinate with existing Continental field sales team, the CRS dealer’s plan and targets as to most effectively grow dealer’s business while protecting Continental’s regional strategic goals. • Act as a liaison between the CRS dealer and the fleet business to ensure that service levels and needs are being met and product is available for our fleet customer. • Individually act as business adviser with your customers to add value to their organization, through a win/win relationship, ultimately increasing the revenue and profitability of the CTA organization. • Individually manage agreed operational KPI’s e.g. volume growth, fleet growth, Trukfix success rate, FC, stock levels, fill rates, expenses, etc., for your dealers to support the CTA strategies. • Collectively support the marketing department by obtaining competitive information to support the development of strategic initiatives as well as event planning, promotions etc. • Provide feedback to CRS dealers by coordinating regular training, business reviews and fleet forums • Collectively manage the accounts pricing strategy and individually implement this strategy to your account’s locations.