IT Support Specialist 3 at Coreweave

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. What You’ll Do About the Team IT Operations at CoreWeave is responsible for delivering a secure, reliable, and scalable technology experience for employees across the company. The team partners closely with Security, Systems Engineering, People Ops, and Engineering to support the full employee lifecycle while continuously improving reliability, automation, and operational maturity. About the Role As an IT Operations Specialist, you will play a key role in supporting and scaling CoreWeave’s internal IT environment. This role blends hands-on end-user and systems support with automation, platform ownership, and process improvement. You will work daily across identity, endpoints, SaaS platforms, and office infrastructure, while contributing to repeatable, scalable solutions that support a growing, distributed workforce. This role requires strong technical depth, sound operational judgment, and comfort operating in a fast-moving environment. Who You Are • 4–6 years of progressive experience in IT support or IT operations roles, preferably in cloud-native or high-growth environments • Proven experience administering identity and access management platforms (Okta or equivalent), including lifecycle automation and group management • Hands-on experience managing macOS and Windows endpoints using MDM platforms such as Jamf and Intune • Experience administering ITSM platforms (Freshservice or similar), including ticketing workflows, asset tracking, and automation • Strong understanding of user lifecycle management (onboarding, offboarding, role changes, device provisioning) • Experience deploying and supporting VDI environments and end-user workstations • Scripting experience in Python, Bash, or PowerShell; familiarity with Terraform or other infrastructure-as-code tools for automation • Solid understanding of cloud security fundamentals, MFA, device compliance, and endpoint protection (EDR, email security, MDM controls) • Ability to troubleshoot across SaaS, endpoint, identity, and network layers • Experience creating and maintaining technical documentation for systems and operational procedures • Willingness to participate in on-call rotations and provide occasional after-hours or weekend support for critical incidents Preferred • Experience supporting Kubernetes-based or containerized environments • Exposure to compliance frameworks such as SOC 2 or ISO 27001 • Experience integrating SaaS platforms via APIs or automation tooling • Knowledge of office network topology, hardware, and physical infrastructure • Experience in high-growth startup or scale-up environments Wondering if You’re a Good Fit? We believe in investing in our people and value diverse experiences—even if you don’t meet every requirement. You may be a great fit if: • You enjoy building reliable, repeatable IT systems that scale with the business • You’re curious about automation, platform ownership, and improving operational efficiency • You take pride in delivering a high-quality end-user experience while strengthening backend systems Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast. We’re in an exciting phase of hyper-growth, building the essential cloud platform for AI innovators. We value curiosity, ownership, and collaboration, and we’re not afraid to embrace a little chaos as we scale. Our core values guide how we work: • Be Curious at Your Core • Act Like an Owner • Empower Employees • Deliver Best-in-Class Client Experiences • Achieve More Together We foster an environment that encourages independent thinking, collaboration, and continuous learning. Growth opportunities are expanding rapidly, and you’ll work alongside talented teammates who want to learn from you—and help you grow, too. The base salary range for this role is $98,000 to $130,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave • Company-paid Life Insurance • Voluntary supplemental life insurance • Short and long-term disability insurance • Flexible Spending Account • Health Savings Account • Tuition Reimbursement • Ability to Participate in Employee Stock Purchase Program (ESPP) • Mental Wellness Benefits through Spring Health • Family-Forming support provided by Carrot • Paid Parental Leave • Flexible, full-service childcare support with Kinside • 401(k) with a generous employer match • Flexible PTO • Catered lunch each day in our office and data center locations • A casual work environment • A work culture focused on innovative disruption Our Workplace While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration. California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: [Upgrade to PRO to see contact]. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.