Loading...
Bilingual Customer Service Representative at CornerstoneBuildingBrandsCareers
CornerstoneBuildingBrandsCareersOttawa, ON, ca·7h ago
Entry LevelFull-time
Salary Range
$16,575 - $22,425 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Service Representative to join our team. This role focuses on managing customer interactions and ensuring satisfaction throughout the sales process.
Key Responsibilities
- →Create and manage order entries
- →Prepare daily order schedule and distribute to warehouse staff
- →Collaborate with warehouse to address shipping errors and discrepancies
- →Address delivery-related issues such as late shipments, shortages and damaged products
- →Prepare all required paperwork for freight claims due to damages and arrange for credit or reshipment
- →Process transactions including payments and credits
- →Service customers directly by telephone, email, mail over the counter and in the showroom
- →Respond to customers and sales representatives on inquiries pertaining to product, shipping, warranty, etc.
- →Support outside sales team by adopting internal processes to ensure customer satisfaction
- →Provide product knowledge to assist dealers/customers with parts or install inquiries
- →Participate in local trade shows, occasionally requiring weekend support
Requirements
- ✓Ability to take and process orders
- ✓Excellent communication skills for responding to customers in person, online and by phone
- ✓Strong customer service orientation with ability to anticipate customer needs
- ✓Product knowledge to assist with parts or installation inquiries
- ✓Ability to maintain productive working relationships internally and externally
- ✓Experience with order management and transaction processing
Free to sign up. Takes 30 seconds.
About CornerstoneBuildingBrandsCareers
CornerstoneBuildingBrandsCareers operates at the intersection of branding, marketing, and talent development, focusing on helping organizations build strong market identities while nurturing professional growth. The company likely serves as a strategic partner for businesses seeking to enhance their brand presence and align their workforce with long-term goals. While the exact founding date and location are not specified, the name suggests a foundational approach to creating lasting value in both the corporate and professional spheres. The company’s core offerings likely include comprehensive brand strategy services, such as market positioning, visual identity design, and messaging frameworks, alongside career development programs tailored to individuals and organizations. Key features may include data-driven insights, customized solutions, and a collaborative approach to ensure alignment between brand objectives and talent acquisition. Their target audience likely includes mid-to-large enterprises, startups, and professionals seeking to advance their careers through targeted skill development and brand-building initiatives. CornerstoneBuildingBrandsCareers may distinguish itself through a unique value proposition that combines strategic branding with human capital development, positioning it as a holistic partner for businesses aiming to scale sustainably. Notable achievements could include successful brand transformations or high-impact career acceleration programs, reinforcing its reputation as a trusted advisor in both branding and professional growth. The company’s ability to bridge the gap between market presence and internal talent development likely sets it apart in a competitive landscape.
