Solutions Engineer (Mandarin Speaker) at Couchbaseinc

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! We are seeking a Solutions Engineer to support the rapidly growing Couchbase user community and drive customer success. Our Solutions (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical aspects of a sales engagement. This includes explaining NoSQL advantages, elucidating how Couchbase Server works, and demonstrating how it can solve the customer’s problem. Your role will involve instilling excitement in customers about adopting this new approach for fast and scalable databases. Responsibilities: • Guide customers in solving their problems and meeting their requirements with Couchbase Server, generating excitement about NoSQL database technology. • Collaborate closely with the sales team on account strategy and identify additional opportunities in existing accounts. • Ensure the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution. • Develop and deliver outstanding company/product presentations and demonstrations. • Engage with technical professionals at all levels, from managers to architects and developers, and explain Couchbase Server and its applications. • Serve as the technical product expert for customers and stay current on the NoSQL competitive landscape. • Collaborate with Product Management and Engineering, providing feedback from the field and representing the customer perspective. • Identify and produce internal and external technical collateral, such as typical deployment architectures or best practices. Preferred Qualifications: • 6+ years of pre-sales engineering experience for enterprise back-end software. • 2+ years of experience with RDBMS, including schema modeling, performance tuning, and configuration. • Excellent presentation skills, with the ability to present technical solutions concisely to customers or potential customers. • Experience engaging with developers. • Passion for delving into technical issues and solving customer problems. • Proactive in engaging with customers. • Familiarity with NoSQL databases or other distributed high-performance systems is a significant plus, but not required. • BS in Computer Science, Engineering, or equivalent experience • Fluent in Chinese/Mandarin At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply. Studies show underrepresented talent is less likely to apply unless they meet all the criteria. We encourage you to apply if you’re excited about the role and can bring strong contributions to our team. If you require reasonable accommodations during the recruitment process, please let your recruiter know—we’re happy to support you. We value diverse educational and career backgrounds. If your experience aligns with the role’s goals—even if it doesn’t follow a traditional path—we’d love to hear from you. Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: • Generous Time Off Program - Flexibility to care for you and your family • Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs* • Financial Planning - Retirement program* and Business Travel Insurance • Career Growth - Be valued, Create value approach • Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees. • And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: News and Press Releases Couchbase Capella Couchbase Blog Investors Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application.