Senior Site Reliability Engineer at Crexi

About Crexi Crexi is reimagining commercial real estate with an AI-powered platform built to deliver smarter, more efficient solutions at every stage of the deal lifecycle. From real-time data and market insights generated by Crexi Intelligence, to targeted property marketing and seamless deal management through Crexi PRO, and a transparent, time-bound bidding experience with Crexi Auction— Crexi enables users to evaluate opportunities, maximize exposure, and close with speed and confidence. To date, Crexi has facilitated over $1 trillion in transactions, 8.6 billion square feet leased, and supports a growing community of more than 2 million monthly active users. Crexi’s mission is to catalyze the next generation of commercial real estate through three core pillars: Access, Innovation, and Connection. Crexi’s platform democratizes CRE by providing unprecedented access to market insights and opportunities, accelerates CRE dealmaking with purpose-built technology that enhances speed and transparency; and empowers CRE professionals with a centralized platform designed for real-time collaboration and success. About This Role: The Senior Site Reliability Engineer leads the reliability, performance, and scalability of Crexi's infrastructure. The role fabricates, builds, and maintains robust and resilient systems while driving observability and proactive health monitoring across the platform. The Senior SRE acts as an escalation point and technical authority during incidents, leading efforts to minimize downtime and optimize system performance. As a senior technical leader, the Senior SRE champions a culture of reliability, efficient post-mortems, continuous improvement, and effective deployment practices, while mentoring junior and mid-level engineers on the team. What You’ll Do: • Leads the design and development of self-service infrastructure-as-code tooling, enabling engineering teams to manage and provision infrastructure autonomously and at scale. • Architects and drives automation frameworks for provisioning, configuration management, deployment, and monitoring, significantly reducing manual intervention and improving operational efficiencies across the organization. • Serves as a subject matter expert across a broad range of infrastructure domains including networking, storage, compute/containers, and security, providing guidance and escalation support to the broader engineering organization. • Leads code reviews and sets standards for infrastructure changes, ensuring quality, security, and maintainability. • Owns and drives architectural designs and planning discussions, influencing platform-wide decisions and long-term roadmap. • Partners closely with software engineering leadership to define and improve reliability standards, SLOs, SLIs, and error budgets for software products. • Leads the evaluation, selection, and management of relationships with third-party service providers, ensuring reliability, security compliance, and cost-effectiveness of external services. • Authors and maintains comprehensive documentation for system architecture, runbooks, processes, and best practices to facilitate knowledge sharing, onboarding, and organizational resilience. • Owns and evolves Crexi's cloud infrastructure strategy, with a focus on scalability, security, cost optimization, and operational excellence. • Mentors and develops junior and mid-level SRE and infrastructure engineers through code reviews, pairing, and technical guidance. • Drives incident response, post-mortem processes, and reliability improvement initiatives across the engineering organization. • Performs other duties as assigned. Qualifications: • BS degree in Computer Science or equivalent relevant work experience. • 5+ years of experience operating infrastructure, with at least 2 years in a senior or lead SRE/infrastructure capacity. • Advanced proficiency in a programming language, such as Python, Go, C#, or Typescript. • Deep experience with infrastructure best practices including infrastructure-as-code, security auditing, cost optimization and FinOps, CI/CD automation, pipeline architecture, version control, code review, SLO/SLI/error budget management, alerting, and incident response. • Thorough knowledge of Linux system administration and internals. • Thorough knowledge of Docker/containers and Kubernetes/container orchestration, including cluster management and platform-level design. • Expert-level experience with infrastructure-as-code tooling such as Terraform, CloudFormation, or Pulumi. • Experience designing and managing database systems at scale, including performance tuning and high availability configurations. • Extensive experience managing cloud infrastructure, ideally AWS and at least one additional cloud provider (GCP, Azure). • Strong software development background with experience contributing to production-grade systems. • Demonstrated experience operating and scaling infrastructure in high-growth or fast-moving startup environments. • Experience defining and implementing observability platforms including logging, metrics, tracing, and alerting strategies. Who You Are: • Highly self-motivated leader who independently defines and owns success metrics at the team and organizational level. • Exceptional communication skills with the ability to distill complex technical concepts and present clear, actionable insights to both technical and non-technical stakeholders. • Responsive, strategic, and innovative problem solver with a track record of resolving ambiguous and high-impact challenges. • Strong cross-functional collaboration skills with demonstrated experience influencing teams and outcomes across engineering, product, and business functions. • Excellent organizational and prioritization skills with the ability to manage multiple high-complexity workstreams simultaneously and accurately. • Ability to decompose complex, systemic problems, evaluate multiple solution paths, and drive implementation of best-fit solutions with a focus on long-term sustainability. • Deep passion for infrastructure reliability, developer experience, and improving the efficiency and velocity of software development teams. • Comfortable presenting technical strategies, architectural decisions, and roadmap proposals to engineering leadership and executive stakeholders. Why Crexi? • Rapidly growing startup with a dynamic work environment • Flexible team structure with the ability to progress in career • Health, Dental, and Vision insurance • Collaborative culture and numerous team activities The anticipated base salary range for candidates who will work in our Playa Vista, California location is $160,000 to $214,000. The final salary offered to a successful candidate will depend on several factors, which may include, but are not limited to, the type and length of experience applicable to the role and within the industry, education, geographic location, etc. Commercial Real Estate Exchange, Inc (“Crexi”) is a multi-state employer, and this salary range may not reflect positions that work in other states. Crexi is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Crexi will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.