Senior Recruiter, Customer Experience at Crusoe

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure. About the Role: We are seeking a Senior Recruiter, Customer Experience to join our growing GTM organization. This individual will serve as the primary owner of Customer Success, Sales Engineering, Solutions Engineering, Support Engineering and Customer Experience roles partnering closely with our Senior Director of Customer Experience. This role is designed for a highly autonomous recruiter who can run complex, high-bar hiring end-to-end, manage senior stakeholders, and operate as a true talent partner. You will inherit an active, high-impact requisition load and play a critical role in enabling the recruiting team to scale by taking ownership of execution while leadership focuses on strategy, planning, and org design. What You'll Be Working On: - Own full-cycle recruiting for GTM roles, like CSM and Customer Experience including senior, principal and director-level roles - Act as a trusted advisor to hiring managers, providing guidance on role scoping, leveling, market dynamics, and hiring tradeoffs - Partner with Customer Success, Cloud Engineering, and Sales Engineering stakeholders to deeply understand business priorities and hiring needs - Design and execute targeted sourcing strategies - Proactively identify, engage, and assess both active and passive candidates for current and future needs - Manage candidate pipelines with precision, ensuring strong momentum, clear communication, and an exceptional candidate experience - Lead offer strategy discussions, including compensation, equity, leveling, and closing, in partnership with leadership and compensation teams - Maintain impeccable data hygiene in the applicant tracking system, ensuring accurate tracking, dispositioning, and reporting - Build and nurture long-term talent networks for GTM talent to support ongoing and future hiring needs What You'll Bring to the Team: - Bachelor’s degree or equivalent practical experience - 4-7 years of full-cycle GTM recruiting experience, with direct ownership of GTM roles - Highly process oriented - knows how to hold interviewers accountable to hiring playbooks - Experience partnering with senior leaders and influencing hiring decisions through data, insight, and judgment - Deep expertise in passive sourcing, including LinkedIn and other strategic sourcing channels - Proven ability to manage multiple complex searches simultaneously without sacrificing quality or candidate experience - Confidence navigating compensation discussions, including equity-based offers - High attention to detail and a track record of maintaining clean, accurate documentation in an ATS - Comfort operating with ambiguity and evolving priorities in a dynamic environment - Startup or high-growth company experience is strongly preferred Benefits: - Industry competitive pay - Restricted Stock Units in a fast growing, well-funded technology company - Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents - Employer contributions to HSA accounts - Paid Parental Leave - Paid life insurance, short-term and long-term disability - Teladoc - 401(k) with a 100% match up to 4% of salary - Generous paid time off and holiday schedule - Cell phone reimbursement - Tuition reimbursement - Subscription to the Calm app - MetLife Legal - Company paid commuter benefit; $300/month Compensation Range: Compensation will be paid in the range of up to $139,000 -$168,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.