Revenue Operations & Assurance Manager at Cubic3

The Company Cubic³ provides advanced software-defined vehicle solutions to over 200 countries around the world. Our powerfully smart connectivity enables leading automotive, agriculture, and transportation OEMs to deliver innovative new services and fully compliant in-vehicle experiences that customers desire, regardless of local market requirements. We believe in leadership that supports empowerment and responsibility, while recognising and developing leadership qualities across Our Team. Together we bring out the best in each other. So, whether you’re interested in joining us as an individual contributor, manager, senior leader – or someone who aspires to growing into a leadership role – we look for people who are results focused, empathetic, visionary, empowering, and who ‘champion’ our cultures and values. The Role As the Revenue Operations & Assurance Manager, you will lead our Order to Cash activities, overseeing €100m+ in annual Group Revenue across a complex, multi-product global connectivity portfolio. Cubic3 provides a managed IoT connectivity platform, global carrier network access, and tailored connected services to leading automotive and mobile asset OEMs worldwide. This role acts a critical control point in these complex operations, balancing commercial growth with financial integrity. It is a unique opportunity to scale and lead a team accountable for optimising Group Revenue with a direct impact on revenue integrity, margin protection, and cash acceleration. We are looking for a driven and curious individual to use their experience to play a central role in enabling scalable, high-margin growth through best-in-class revenue governance. The successful candidate will report to the Head of Finance Operations and will lead a dedicated team of Revenue Operations and Assurance professionals (2 direct reports) with ambitions to continue to build team capabilities and harness the transformative impact of AI. Role Working closely at the intersection of the Finance, Wholesale and Data & AI teams, the candidate’s key duties will include: Revenue Assurance - Implement and manage robust Revenue Assurance processes to ensure timely and accurate revenue and cost reporting. - Reconcile activity between network elements, device performance, and billing systems to identify and remediate discrepancies. - Perform regular reconciliation and analysis of revenue and cost streams, identifying leakage and opportunities for improvement. - Understand and aggregate revenue and cost assurance activities across the business to ensure effectiveness and accuracy. - Design and implement AI-enabled revenue assurance frameworks to ensure proactive identification and remediation of revenue risks. - Leverage predictive analytics and data visualisation platforms (Power BI, Looker, etc.) to proactively identify revenue leakage and generate actionable insights for the business. - Drive automation across billing and assurance processes, reducing manual effort and improving accuracy and speed of execution. - Provide assurance to the Finance Department for the settlement of roaming payments and receipts. Billing Operations - Own end-to-end billing operations, including invoice generation, dispatch, and reconciliation across customer and partner accounts. - Maintain billing system (NetSuite) to ensure accuracy for both revenues and costs. - Lead the resolution of billing disputes, processing credits and adjustments in a timely and accurate manner. - Serve as the primary point of escalation for customer and partner billing queries, ensuring issues are resolved promptly and root causes are addressed. - Coordinate with other departments to onboard new revenue product implementation and monthly billing activities. - Work closely with the Financial Controller on cash forecasting analysis. Stakeholder Management & Reporting - Drive business awareness and resolution of billing and revenue initiatives, as well as ad-hoc analysis as required. - Analyse data and reports to identify opportunities and areas for improvement across revenue and billing operations. - Act as the key Finance liaison for billing and revenue matters across Commercial, Wholesale, and Data & AI teams. Leadership - Lead, scale, and performance-manage a growing team of revenue assurance and billing operations professionals, fostering a high-performance culture aligned to Cubic’s growth ambitions. - Develop team skills and capabilities with structured training, defined goals, and ongoing coaching and mentorship. - Lead the team through transformation — driving process change, embedding new ways of working, and championing a culture of accuracy, continuous improvement, and accountability as the function evolves. Requirements - Minimum of 5 years’ experience in a Revenue Assurance or Billing Operations role, with at least 2 years in a team leadership or management capacity - Hold a degree-level qualification in Finance, Business, or a related field - Versatile team player – enthusiastic, flexible, pragmatic, thorough, pro-active - Excellent communication and stakeholder management skills, with demonstrable experience of driving impact across the business - Excellent attention to detail Additional, Desirable Requirements - Experience working in a telecommunications, IoT or connectivity domain is highly desirable - Qualified accountant (ACA/ACCA/CIMA) with experience in a global finance organisation. - Hands-on experience with NetSuite or a comparable billing/ERP platform in an operational finance environment. This is an opportunity to build and lead a best-in-class Revenue Operations and Assurance function in a high-growth, global connectivity business with direct impact on financial performance, commercial scalability, and the future of Cubic’s growth ambitions. New hires at Cubic³ are required to work onsite five days a week during their six-month probation period to get to know the company, their team, and our ways of working. After probation, we offer a flexible arrangement of up to eight work-from-home days per month, provided it aligns with business needs and performance standards. This arrangement is not a given for all roles. Cubic³ is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.