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ManagerFull-timeRustGitAI
Salary Range
$58,752 - $79,488 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Success Manager to join Datadog in Spain. This role involves driving product adoption and building strong relationships with existing customers through onboarding, upselling, and cross-selling.
Key Responsibilities
- →Partner with the sales team to ensure smooth transition and onboarding experience
- →Proactively build relationships with customers to create mutual trust
- →Successfully carry out the full sales cycle for growth opportunities in existing customer accounts
- →Act as an advisor to customers to ensure they leverage the Datadog solution effectively
- →Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates
- →Collaborate cross-functionally across internal Datadog teams
Requirements
- ✓A strong communicator with excellent attention to detail
- ✓Fluency in the Spanish language
- ✓Experience within Spain/Iberia Markets
- ✓Motivated by building long-term and long-lasting relationships
- ✓Driven by the opportunity to make a visible impact with your work
- ✓Customer-minded, always aiming to provide the most value possible
- ✓Excited by working in an ever-evolving and fluid solution-focused environment
- ✓Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross-sell activities
Benefits
- ★Best-in-breed onboarding
- ★Sales training in MEDDIC and Command of the Message
- ★An inclusive company culture, opportunity to join our Community Guilds
- ★Intra-departmental mentor and buddy program for in-house networking
- ★Continuous professional development, product training, and career pathing
- ★New hire stock equity (RSU) and employee stock purchase plan (ESPP)
- ★Generous global benefits
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