Sales Development Representative, SMB | Africa at Deel

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Summary The Sales Development Representative plays a critical role in driving top-of-funnel growth across a defined segment or product. This role is responsible for identifying, engaging, and qualifying prospective customers through inbound and outbound prospecting. By uncovering client needs, educating prospects, and generating qualified opportunities, the SDR directly contributes to pipeline development and overall revenue performance. The position requires strong communication skills, curiosity, and the ability to operate in a fast-paced, high-growth environment. Responsibilities - Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns. - Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales. - Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts. - Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team). - Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey. - Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools. - Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities. - Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements. - Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution. - Participate in ongoing training, coaching, and skill development. Qualifications - Experience in a sales development, business development, or outbound commercial role (experience level may vary depending on team needs). - Strong communication and interpersonal skills, with the ability to engage prospects across multiple channels. - Ability to work effectively in a fast-paced, dynamic, and remote-friendly environment. - Highly organized, self-motivated, and able to manage multiple priorities and outreach activities simultaneously. - Proven track record of meeting or exceeding activity and pipeline-generation targets. - Comfortable working autonomously, taking initiative, and sourcing solutions independently. - Experience with CRM systems and sales engagement tools is a plus. - Entrepreneurial mindset with a strong growth orientation; adaptable to changes in process, product, or market focus. - Strong written communication skills, including the ability to craft compelling outreach messages and campaign sequences. - Experience in HR tech, fintech, or high-growth startup environments is beneficial but not required. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.  Some things you’ll enjoy - Stock grant opportunities dependent on your role, employment status and location - Additional perks and benefits based on your employment status and country - The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com [Upgrade to PRO to see link] and other acquired company emails like @payspace.com [Upgrade to PRO to see link] and @paygroup.com [Upgrade to PRO to see link] You can view the most up-to-date job listings at Deel by visiting our careers page [Upgrade to PRO to see link] Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link [Upgrade to PRO to see link] and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at [Upgrade to PRO to see contact]. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process does utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy [Upgrade to PRO to see link] - For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby [Upgrade to PRO to see link] Covey [Upgrade to PRO to see link]