Sales Operations Manager at Delinea

About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com [Upgrade to PRO to see link] LinkedIn [Upgrade to PRO to see link] X [Upgrade to PRO to see link] and YouTube [Upgrade to PRO to see link] Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.   Apply today to help us achieve our mission. ROLE SUMMARY Delinea is seeking a Sales Operations Manager based in Mexico City to support our America’s Strategic, Enterprise, Latin America, and Canada sales teams. This role is embedded directly with senior sales leaders managing Delinea’s largest and most complex prospects and customers, serving as their dedicated Sales Operations partner and one-stop shop. This is a senior individual contributor role that requires strong business judgment, executive-level communication, and the ability to operate independently in high-stakes, ambiguous environments. You will participate in sales leadership forums, influence operational decisions, and translate growth strategy into scalable execution across analytics, process, and systems. This position will be hybrid in our office in Reforma on Tuesdays, Wednesdays and Thursdays. HOW THIS ROLE OPERATES In this role, you will: - Serve as the dedicated, trusted partner for senior sales leaders and sellers across assigned sales teams - Be embedded in leadership meetings and act as the first point of contact for operational guidance, process optimization, and data-driven insight - Own the operational health, rigor, and scalability of your assigned sales portfolio - Balance near-term execution with forward-looking insight and strategic problem solving FORECASTING, PLANNING & DECISION SUPPORT - Create clear visibility into pipeline health, forecast accuracy, performance trends, and risk areas - Partner with sales leadership to drive forecast rigor, deal inspection, and performance management - Help design and operationalize coverage models, territory structures, and capacity plans aligned to growth strategy - Support annual planning activities including territory design and quota setting PROCESS OWNERSHIP, SYSTEMS & GTM PARTNERSHIP - Own and continuously optimize sales processes and workflows to reduce seller friction and improve execution - Identify inefficiencies or breakdowns and design scalable, governance-driven solutions that support complex deal cycles and regional nuances - Optimize use of forecasting and analytics tools to support senior sellers and leaders - Drive adoption of tools and processes through targeted enablement and reinforcement - Perform system and data investigations to ensure accuracy, integrity, and trust in outputs - Partner with other Sales Operations and GTM Operations Analysts to share insights, establish best practices, and develop repeatable operating models - Act as a thought partner within the GTM Operations Analyst community, elevating the overall impact of GTM Operations WHAT YOU’LL BRING - 6–8+ years of experience in Sales Operations, Revenue Operations, Sales Strategy, or a similar role - Proven experience supporting sales teams and partnering with senior sales leadership - Strong business and financial acumen with the ability to connect GTM metrics to revenue outcomes - Advanced Excel skills and comfort with complex analytical models - Deep experience with Salesforce; administration experience or certification a strong plus Why work at Delinea? - We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities. - We invest in people who are smart, self-motivated, and collaborative. - What we offer in return is meaningful work, a culture of innovation and great career progression. At Delinea, our core values are STRONG and guide our behaviors and success: - Spirited - We bring energy and passion to everything we do - Trust - We act with integrity and deliver on our commitments - Respect - We listen, value different perspectives, and work as one team - Ownership - We take initiative and follow through - Nimble - We adapt quickly in a fast-changing environment - Global - We embrace diverse people and ideas to drive better outcomes We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.