Product Operations Intern at deliverect

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. What you will do: • Own the technical implementation of ProdOps Hub end-to-end: design, build, deploy, and iterate. • Integrate with Productboard, Jira, Confluence, and Slack via their APIs and webhooks. • Design and ship LLM-powered features, including prompt engineering, retrieval-augmented generation, and evals. • Build AI agents with tool-use that take actions in Productboard, gated behind human approval flows and full audit logging. • Work directly with PMs as design partners by shadowing them, prototyping with them, and shipping features to them. • Document code, architecture, and runbooks thoroughly. • Demo progress weekly to Product Ops and biweekly to product leadership. What you will bring: • Current enrollment in an MBO or HBO programme in software engineering, computer science, or a related technical field. • Availability for a minimum of 3 months for an internship or stage placement. • An ambitious, curious mindset with an eagerness to learn, thrive in fast-paced environments, and absorb new information quickly. • Working knowledge of Python or Node.js/TypeScript, plus REST APIs and webhooks. • Comfort with at least one cloud platform (AWS/GCP/Azure) and basic CI/CD. • Hands-on experience with LLM APIs (OpenAI, Anthropic, or similar)—prompt design, function calling/tool-use, and structured outputs. • Experience with Git, code review hygiene, and an ability to write clear technical documentation. • A pragmatic mindset that prioritizes shipping a functional prototype. • Fluency in English, which is our internal working language across all teams, communication, and documentation. What You'll Gain by Joining Us: • Invest in Your Growth: We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. • Solve Meaningful Challenges: Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. • Drive Innovation: Immerse yourself in a culture where innovation isn't just a buzzword; our weekly releases and new features ensure you're always working on cutting-edge solutions. • Collaborate with a Global Team: Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. • Be Part of a Unicorn: Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions. Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: 1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. 4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at [Upgrade to PRO to see contact]. Ready to shape the future of commerce with us? Explore our opportunities and apply today!