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Entry LevelFull-time
Salary Range
$11,475 - $15,525 /year
This salary is estimated based on similar roles. The actual salary may vary.
Responsible for overseeing the complete on-boarding process for all riders and evaluating the effectiveness of the training. We are currently recruiting in Irbid city.
 
What’s On Your Plate?
• Coordinate with the Rider Recruitment Team to support rider hiring in the assigned zones and ensure hiring targets are met.
• Provide support to walk-in riders, addressing their inquiries and guiding them through the onboarding process.
• Review, verify, and validate applicants’ documentation to ensure compliance with company and legal requirements.
• Conduct face-to-face interviews with applicants as part of the selection process, assessing rider quality including behavior, appearance, professionalism, and presentation.
• Maintain organized records and archiving of rider documentation to ensure proper tracking and accessibility.
• Coordinate with the Training Team to schedule and facilitate rider training sessions in the assigned zones.
• Manage rider account activation and ensure successful onboarding completion.
• Handle inventory management, including issuance and return of rider equipment, while conducting quality checks and maintaining accurate records.
• Manage rider resignation processes, including collecting returned inventory, verifying financial clearance, and completing document handover.
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About DeliveryHero
DeliveryHero is a leading international food delivery platform that connects customers with a wide array of restaurants and food services through its digital marketplace. Operating in multiple countries across Europe, Asia, and the Middle East, the company has established itself as a key player in the rapidly growing food tech industry. Founded in 2011 and headquartered in Berlin, Germany, DeliveryHero has expanded its footprint through strategic acquisitions and local partnerships, adapting to regional tastes and preferences while maintaining a unified technological approach. The company offers a user-friendly mobile app and website that allow customers to browse menus, place orders, and track deliveries from thousands of restaurants. Its platform features advanced algorithms for personalized recommendations, real-time order tracking, and secure payment options. DeliveryHero primarily targets urban consumers seeking convenience and variety in their dining choices, as well as restaurant partners looking to expand their customer base. Key features include localized content, multilingual support, and integrated loyalty programs to enhance user engagement. DeliveryHero has achieved significant milestones, including becoming one of the largest food delivery platforms globally with a presence in over 40 countries. Its market position is reinforced by strong brand recognition, a scalable technology infrastructure, and a focus on operational efficiency. The company’s unique value proposition lies in its ability to blend global expertise with local market insights, ensuring a seamless and culturally relevant experience for both customers and restaurant partners.
