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Data Analyst II - Compensations Policy Optimization at DeliveryHero
DeliveryHeroBarcelona, es·20h ago
Entry LevelFull-time
Salary Range
$19,380 - $26,220 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a dynamic and analytical professional to lead the Compensation Policy Optimization strategy within our Customer Compensations team in our Barcelona HQ. This role will act as a strategic partner, collaborating with Delivery Hero (DH) and Growth teams to maximize customer retention while ensuring high ROI on every compensation investment.
Key Responsibilities
- →Define and execute a global AB testing roadmap for customer compensation policies to identify the most effective retention levers.
- →Scale and automate AB testing analytics to provide recurrent visibility on policy ROI, guiding critical budget allocation decisions.
- →Optimize customer segmentations in alignment with Growth teams to increase the precision and ROI of compensation investments.
- →Collaborate with Delivery Hero (DH) teams to align on ROI methodologies, testing frameworks, and centralized data logic.
- →Apply advanced statistical techniques to predict the impact of policy changes on long-term customer lifetime value (CLV).
- →Suggest data-driven actions to senior stakeholders, influencing the global strategy for discretionary spend and operational efficiency.
- →Report to the Head of Customer Compensations, serving as the technical authority on policy performance and experimentation.
Requirements
- ✓Experience in AB testing and experimental design
- ✓Strong analytical and statistical skills
- ✓Knowledge of customer segmentation and retention strategies
- ✓Ability to collaborate with cross-functional teams
- ✓Experience with data-driven decision making
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