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SeniorFull-time
Salary Range
$47,736 - $64,584 /year
This salary is estimated based on similar roles. The actual salary may vary.
As a Key Account Manager, you will be responsible for managing and growing strategic partnerships with Local Shop accounts. Your goal is to ensure healthy and sustainable growth for our partners, solve challenges collaboratively, and deliver exceptional service by working closely with cross-functional teams. The ideal candidate will have strong commercial acumen, problem-solving skills, and a hands-on approach, with a background in the retail sector
 
Key Responsibilities:
• Account Management: Build and maintain strong relationships with Local Shop key partners, to drive mutual success.
• Growth Strategy: Define and execute strategies to ensure sustainable and profitable growth for your accounts.
• Lead negotiations for high impact campaigns and other opportunities.
• Problem Solving: Actively address and resolve partner challenges, providing effective and tailored solutions.
• Collaboration: Work with Sales, Operations, and Marketing teams to deliver seamless partner support and optimize performance.
• Performance Monitoring: Analyze account data, track KPIs, and use insights to drive improvements and meet growth targets.
• Industry Expertise: Leverage your knowledge of the retail or supermarket industry to identify opportunities and create value for partners.Hands-On Approach: Be actively involved in day-to-day management, addressing issues promptly and ensuring high service standards.
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About DeliveryHero
DeliveryHero is a leading international food delivery platform that connects customers with a wide array of restaurants and food services through its digital marketplace. Operating in multiple countries across Europe, Asia, and the Middle East, the company has established itself as a key player in the rapidly growing food tech industry. Founded in 2011 and headquartered in Berlin, Germany, DeliveryHero has expanded its footprint through strategic acquisitions and local partnerships, adapting to regional tastes and preferences while maintaining a unified technological approach. The company offers a user-friendly mobile app and website that allow customers to browse menus, place orders, and track deliveries from thousands of restaurants. Its platform features advanced algorithms for personalized recommendations, real-time order tracking, and secure payment options. DeliveryHero primarily targets urban consumers seeking convenience and variety in their dining choices, as well as restaurant partners looking to expand their customer base. Key features include localized content, multilingual support, and integrated loyalty programs to enhance user engagement. DeliveryHero has achieved significant milestones, including becoming one of the largest food delivery platforms globally with a presence in over 40 countries. Its market position is reinforced by strong brand recognition, a scalable technology infrastructure, and a focus on operational efficiency. The company’s unique value proposition lies in its ability to blend global expertise with local market insights, ensuring a seamless and culturally relevant experience for both customers and restaurant partners.
