Sales Manager SMB Italy at DeliveryHero

YOUR MISSION As Italy Sales Manager for the Small and Medium Business team (SMB)Italy Sales Manager for the Small and Medium Business team (SMB), you will lead and scale a high-performing sales organization focused on driving business growth for our restaurant partners in Glovo Italy. You will be responsible for leading a team of Business Developers, managing around 10 sales professionals. Your primary focus will be to define and execute a winning strategy to acquire, develop, and retain restaurant partners across the Italian territory ensuring they maximize their success on our platform. You will drive a high-performance culture, set ambitious targets, and implement best practices to optimize sales execution at scale. THE JOURNEY • Define and execute the local sales strategy to consistently meet and exceed ambitious acquisition and revenue targets across the national territory. • Lead, coach, and develop a team of Business Developers, with hands-on training, deal reviews, and active participation in sales calls, always leading by examples. • Drive sales performance, owning key KPIs and using data-driven insights to monitor business impact, optimise efficiency, and maximize revenue growth. • Build and scale sales processesBuild and scale sales processes, ensuring consistent execution across partner acquisition, onboarding, and long-term partner success. • Foster a high-performance culture grounded in continuous learning, collaboration, and recognition, creating space for feedback, growth, and clear career development. • Manage pipeline health and forecasting accuracy, leveraging CRM tools to ensure up-to-date tracking, visibility, and actionable insights. • Partner cross-functionally with Growth, Account Management, and Ops to align on strategies that accelerate partner value and amplify team impact. • Stay ahead of market trends, monitoring competitor moves, market dynamics, and customer feedback to inform strategy, pricing, and messaging. • Live and breathe Glovo’s values, setting a leadership standard that motivates your team to push boundaries.