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Software Engineer II, Golang - (Logistics, Global Service Tech) at DeliveryHero
DeliveryHeroBerlin, de·7h ago
SeniorFull-timeGolangScrum
Salary Range
$92,820 - $125,580 /year
This salary is estimated based on similar roles. The actual salary may vary.
We are on the lookout for Software Engineer II (Golang) to join the Global Service Tech team in Logistics on our journey to provide guided help for customer support agents with Agent CoPilot.
In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.
At Delivery Hero, we are committed to providing our support agents with a seamless and efficient experience. Our Agents CoPilot plays a crucial role in achieving this goal by developing innovative solutions and technologies which helps agents to provide quality support to the customers.
• Collaborate with cross-functional teams to understand and address agents' pain points.
• Design and develop features that improve agents efficiency and performance.
• Implement and maintain scalable and reliable backend systems.
• Continuously monitor and optimize system performance.
• Stay up-to-date with the latest industry trends and technologies.
• Design and implement cutting-edge solutions that will transform the customer support industry.
• Craft and maintain world-class, high-traffic services and APIs in a team of experienced software engineers.
• Participate in code reviews and application debugging and diagnosis.
• Practice modern software development methodologies such as Continuous Delivery, TDD, and Scrum.
• Provide the best value for our stakeholders and customers by maintaining alignment with product vision.
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About DeliveryHero
DeliveryHero is a leading international food delivery platform that connects customers with a wide array of restaurants and food services through its digital marketplace. Operating in multiple countries across Europe, Asia, and the Middle East, the company has established itself as a key player in the rapidly growing food tech industry. Founded in 2011 and headquartered in Berlin, Germany, DeliveryHero has expanded its footprint through strategic acquisitions and local partnerships, adapting to regional tastes and preferences while maintaining a unified technological approach. The company offers a user-friendly mobile app and website that allow customers to browse menus, place orders, and track deliveries from thousands of restaurants. Its platform features advanced algorithms for personalized recommendations, real-time order tracking, and secure payment options. DeliveryHero primarily targets urban consumers seeking convenience and variety in their dining choices, as well as restaurant partners looking to expand their customer base. Key features include localized content, multilingual support, and integrated loyalty programs to enhance user engagement. DeliveryHero has achieved significant milestones, including becoming one of the largest food delivery platforms globally with a presence in over 40 countries. Its market position is reinforced by strong brand recognition, a scalable technology infrastructure, and a focus on operational efficiency. The company’s unique value proposition lies in its ability to blend global expertise with local market insights, ensuring a seamless and culturally relevant experience for both customers and restaurant partners.
