PIM/DAM Implementation Consultant at Dept

PIM/DAM Implementation Consultant Hybrid, Amsterdam, Rotterdam This role is part of DEPT®’s Design & Technology / Experience & Engineering teams across the Benelux and Nordics (BENO) region. We combine data, technology and creative design to solve complex business problems, deliver high-quality digital platforms, and create meaningful customer experiences for ambitious local and international brands. JOB PURPOSE As a PIM and/or DAM Configurator, you are hands-on in Product Information Management (PIM) and Digital Asset Management (DAM) platforms. You translate well-defined business needs into clean, consistent, and maintainable configurations—ensuring product content and digital assets are structured, usable, and ready for multi-channel delivery. You thrive on execution: building in the tools, maintaining quality, and supporting clients and teams through implementation and ongoing improvements. KEY RESPONSIBILITIES • Translate business goals and requirements into clear, maintainable configurations in PIM and DAM platforms (data models, attributes, families, categories, metadata, workflows, permissions, validations, and rules). • Convert stakeholder input into practical configurations: ask sharp clarification questions, validate assumptions, and implement the right setup in the systems. • Support both the start of implementations (setup, configuration, migration readiness, UAT support, go-live preparation) and long-term platform evolution (continuous improvement, maintenance, and adoption). • Configure and optimize product and asset governance: completeness, quality controls, taxonomy structure, naming conventions, roles & permissions, and workflow steps. • Collaborate with Solution Architects, Product Owners, engineers, and client teams to align configuration choices with integrations, channel needs, and delivery plans. • Ensure configuration decisions are scalable and future-proof by documenting key choices, conventions, and configuration logic in a structured and actionable way. • Drive consistency across PIM and DAM: align metadata, taxonomy and usage patterns so product information and assets work together across e-commerce, marketplaces, DXP/CMS, and marketing tooling. • Support operational stability: troubleshoot configuration issues, resolve data quality bottlenecks, and help teams work more efficiently in the tools. • Contribute to commercial activities where relevant (e.g., supporting scoping with practical configuration input, effort estimates, and feasibility checks). WHAT WE ARE LOOKING FOR • Proven experience in a hands-on configuration role within PIM and/or DAM environments (implementation partner, consultancy, agency, or in-house teams). • Comfortable spending most of your time in the tools: configuring data models, attributes, families, categories, metadata schemas, workflows, permissions, validations, and business rules. • Hands-on experience with multiple PIM and/or DAM systems (e.g., Akeneo, inRiver, Bluestone, Salsify, Pimcore, Stibo STEP; Bynder, Cloudinary, Frontify, Adobe AEM Assets, etc.). • Strong ability to translate business wishes and requirements into accurate configurations, with a clear focus on delivery and execution. • Detail-oriented and quality-driven: you spot inconsistencies, prevent configuration drift, and keep the setup clean, consistent, and maintainable. • Solid understanding of product data modelling concepts (attributes, variants, families, taxonomies, reference data, localization, channel-specific enrichment, completeness/quality controls). • Understanding of DAM fundamentals (metadata schemas, renditions/transformations, rights management, usage governance, approvals/workflows). • Comfortable in client-facing settings: you can align efficiently with stakeholders and delivery teams, communicate clearly, and keep focus on implementation. • Strong troubleshooting mindset: you can diagnose configuration issues, support UAT fixes, and resolve data quality bottlenecks efficiently. • Structured and quality-driven in documentation: you can capture decisions, conventions, and configurations in a way that others can actually use. • Nice to have: basic understanding of integrations and surrounding ecosystems (ERP, e-commerce CMS/DXP, search, feeds, middleware/API patterns), mainly to configure with dependencies in mind. • Curiosity and appetite for using AI responsibly to speed up repetitive configuration work, analysis, mapping, and documentation. • Working proficiency in English • Working proficiency in Dutch is a plus WE OFFER • A flexible, hybrid working policy (2 days from the office, depending on location). • 24 vacation days per year and the opportunity to work from abroad for 13 weeks a year. • DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs. • Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office. • A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. • Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! • The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. • Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. • You can discover even more employee benefits here. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DIVERSITY, EQUITY & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.