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Mid LevelFull-timeGoAIGit
Salary Range
$45,000 - $65,000 /year
About the Role
We are seeking a remote Customer Support professional to assist clients with reservation-related inquiries and general service needs. This role focuses on delivering high-quality customer support, gathering accurate information, and helping organize essential details for reservation preparation.
Key Responsibilities
- →Provide responsive customer support for reservation questions and service needs
- →Assist clients with gathering required details for reservations and trip coordination
- →Research basic accommodation, activity, and destination information as needed
- →Maintain accurate client records and update internal systems
- →Prepare and organize reservation details and related documentation
- →Communicate clearly and professionally with clients throughout the process
- →Coordinate follow-ups, scheduling, and status updates
- →Support the reservation workflow by confirming information and managing documentation
- →Perform general administrative and customer service tasks as assigned
Requirements
- ✓Strong communication and customer service skills
- ✓Excellent attention to detail and organizational abilities
- ✓Ability to work remotely with consistent follow-through
- ✓Comfortable using online tools, systems, and digital platforms
- ✓Previous customer service or administrative experience preferred
- ✓Dependable, professional, and able to manage multiple tasks
Benefits
- ★Flexible scheduling
- ★Training and ongoing support provided
