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Mid LevelFull-timeGoAI
Salary Range
$25,000 - $65,000 /year
About the Role
We are hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. This role focuses on providing white-glove service and problem-solving for travel-related matters.
Key Responsibilities
- →Respond to client inquiries about existing or upcoming trips
- →Resolve travel issues such as delays, cancellations, and schedule changes in real time
- →Communicate with airlines, hotels, and tour providers to make changes
- →Confirm itinerary details, send reminders, and provide travel tips
- →Document interactions and maintain client records in the CRM system
Requirements
- ✓Previous experience in a travel agency or customer support role
- ✓Strong attention to detail and excellent communication skills
- ✓Ability to work flexible hours, including evenings or weekends if needed
- ✓Tech-savvy and comfortable using booking platforms and CRMs
Benefits
- ★Remote work and flexible schedule
- ★Growth path into full-time travel advisor or team lead roles
- ★Travel discounts and ongoing professional development
