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SeniorFull-time
Salary Range
$90,168 - $121,992 /year
This salary is estimated based on similar roles. The actual salary may vary.
Als ServiceNow Platform Support Specialist speel je een cruciale rol binnen ons IT-team.
Jij bent onze interne expert die het ServiceNow-platform optimaal ondersteunt en onderhoudt, zodat klantorganisaties soepel blijven draaien.
Dankzij jouw technische kennis en probleemoplossende aanpak, draag je bij aan een uitstekende klanttevredenheid.
Jouw taken en verantwoordelijkheden
• Dagelijks beheer van het ServiceNow-platform: incident-, probleem-, wijzigings- en releasemanagement.
• Configuraties en aanpassingen uitvoeren op basis van de wensen van de klant.
• Samenwerken met verschillende teams om klantbehoeften in kaart te brengen en oplossingen te implementeren.
• Technische documentatie en gebruikershandleidingen opstellen en onderhouden.
• Systemen up-to-date houden met minimale verstoring tijdens updates en upgrades.
• Applicatieprestaties monitoren en technische problemen snel en adequaat oplossen.
• Eindgebruikers ondersteunen en trainen voor optimaal gebruik van ServiceNow. 
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About Devoteam
Devoteam is a global consulting and technology company specializing in digital transformation, with a focus on innovation and performance optimization. Headquartered in France, the company was founded in 1999 and has since expanded its operations across Europe, Asia, and the Americas. Devoteam operates at the intersection of technology and business strategy, helping organizations navigate complex digital challenges and leverage emerging technologies to drive growth and efficiency. Its expertise spans across various industries, including finance, energy, telecommunications, and public services, reflecting a broad understanding of sector-specific needs. Devoteam offers a comprehensive suite of services, including digital strategy consulting, cloud transformation, cybersecurity, data analytics, and agile software development. The company is known for its tailored approach, combining technical expertise with deep business insights to deliver measurable results. Its solutions are designed to empower clients to adopt cutting-edge technologies while ensuring scalability, security, and alignment with their strategic objectives. Devoteam primarily targets large enterprises and mid-sized companies seeking to modernize their operations, enhance customer experiences, and stay competitive in a rapidly evolving digital landscape. With a presence in over 20 countries and a workforce of more than 5,000 professionals, Devoteam has established itself as a trusted partner in digital transformation. The company has been recognized for its innovative solutions and commitment to sustainability, holding certifications such as ISO 27001 for information security. Devoteam’s unique value proposition lies in its ability to bridge the gap between technology and business, offering end-to-end support from initial strategy to implementation, ensuring clients achieve long-term success in their digital journeys.
