Content and Social Media Specialist at dialogdesign

Here at DIALOG, we are passionate about design and believe it can and should meaningfully improve the wellbeing of our communities and the environment we all share. We are a multi-disciplinary practice of architects, interior designers, urban designers and planners, structural, mechanical and electrical engineers, landscape architects and sustainability experts who design for community wellbeing and urban vibrancy. We are a fun-loving bunch of big thinkers and city-shapers, who are collaborative in our approach, diverse in our perspectives, aspirational in our pursuits, and optimistic about what’s next. We’re always looking for passionate people who share our values and care as much about our communities as we do. We're proud to be a Certified B Corporation and one of Canada's Greenest Employers, committed to using our design practice as a force for good in the world. We are looking for a captivating storyteller to create, curate and manage content across our web and social media platforms to drive engagement, brand awareness, and audience growth. There are fascinating stories to tell about how the built environment can help address the big challenges of today. We want to find a curious and collaborative person whose strong skills in video, social media and writing can capture and elevate these stories. This role combines creativity with data-driven insights to deliver compelling content that aligns with DIALOG’s voice and marketing objectives. How you'll make a difference: • Create compelling content across multiple formats; video, written, and visual, to showcase DIALOG’s innovative design and impact across internal and external channels • Produce and edit video content, including occasional filming • Plan, create, publish, and manage social media content (with a focus on LinkedIn and Instagram), including maintaining the content calendar and engaging with followers • Research, write, and edit high-quality blogs, web content, and long-form storytelling projects • Interview and prepare stakeholders for written and video content, including coaching for on-camera appearances • Develop visual templates and repeatable content formats • Ensure content accuracy, quality, and brand consistency through research, fact-checking, and collaboration with internal teams • Support communications and marketing campaigns and initiatives • Track and analyze content and social performance metrics, and prepare reports with actionable insights • Provide administrative and operational support to the communications team as needed Who you are: • Bachelor’s degree in Marketing, Communications, Journalism, or a related field (or equivalent experience) • 5+ years of experience in social media management and content creation • Strong writing, storytelling, and research skills, with the ability to generate compelling ideas across formats • Visual-first content creator with the ability to produce and edit high-quality video and social content (Adobe Suite experience preferred) • Deep understanding of social media platforms, algorithms, hashtags, and evolving digital trends • Experience using social media management and analytics tools (e.g., Sprout Social, Google Analytics) to inform performance and optimization • Creative, curious, and adaptable, with a strong engagement in digital content and marketing best practices • Highly organized self-starter who thrives in a fast-paced, collaborative environment • Strong collaborator and relationship builder, able to manage expectations and provide constructive feedback • Design-minded with an appreciation for the built environment and how it is shaped Don’t meet every single requirement? We still encourage you to apply! We’re looking for future DIALOGers who are eager to learn, bring unique perspectives, and want to make a real difference in the world—even if your experience doesn’t align perfectly with every qualification. Perks & Benefits Parental leave top-up programs for all parents upon the birth or adoption of a child, RRSP matching, competitive medical and dental benefits coverage upon the first day of employment, discounted memberships, encouraged work/life balance with gifted time off during the holiday season and Vacation Buy-Up program, and reimbursement for professional memberships and dues are just a few of the benefits that DIALOGers enjoy.   Professional Development DIALOG offers continued professional growth through leadership development opportunities specifically designed for our collaborative culture. Among others, some of our programs include: CoachDIALOG which equips our coaches with essential communication and feedback strategies for building great teams; Integrateducation™ supports DIALOGers in accredited continuing education opportunities; technical skills development via e-learning pathways; and financial support for relevant external learning opportunities.    Equal Opportunity DIALOG celebrates diversity and is an equal opportunity employer. We are committed to an inclusive environment for all, free of discrimination and harassment. Employment-related decisions are made without regard to sex, religion, ethnicity, sexual orientation, disability, age and race. In accordance with DIALOG’s Accommodation Policy, accommodations for people with disabilities are available upon request for candidates throughout the selection process.