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ManagerFull-time
Salary Range
$81,600 - $110,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Workplace Operations Program Manager to join Discord's Workplace Operations team. This role focuses on driving daily operations at our San Francisco HQ, managing vendor relationships, and designing engagement initiatives to create a delightful workplace environment.
Key Responsibilities
- →Oversee vendor relationships and service delivery across San Francisco HQ, managing SLA performance and presenting optimization recommendations
- →Design and implement employee engagement programs that strengthen company culture and workplace satisfaction
- →Manage food, beverage, and pantry programs by monitoring usage and scaling operations to support growth
- →Own daily workplace operations and employee support, responding to tickets and evolving our operations playbook
- →Develop and iterate workplace policies and processes that maximize operational efficiency
- →Collaborate with cross-functional partners including People, IT, Facilities, Security, and Finance
- →Partner with Internal Events and other partners to execute company events
Requirements
- ✓5+ years of experience in workplace operations, facilities management, or office management
- ✓Vendor management expertise including contract negotiation and SLA evaluation
- ✓Strong project management skills with experience executing multi-month projects independently
- ✓Budget management experience aligning operational spending with financial targets
- ✓Excellent cross-functional collaboration and communication skills
- ✓Technical knowledge of workplace systems and how facilities, furniture, and technologies integrate to support operations
- ✓Passion for employee experience and culture with creative problem-solving skills
