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Mid LevelFull-timeGit
Salary Range
$750 - $900 /month
Modalidad: 100% presencial
Horario:
• Periodo de entrenamiento (1 mes): Lunes a viernes, 8:00 a.m. – 5:00 p.m. (Horario Central – CST)
• Posterior al entrenamiento: El horario será definido según el cliente asignado. Se requiere disponibilidad completa
Descripción del Puesto
Como Scheduler / Coordinador de Agendamiento, serás el enlace principal entre pacientes/clientes y proveedores de servicios de salud, asegurando una coordinación eficiente de citas y una experiencia de alta calidad para ambas partes.
Este rol es ideal para personas con vocación de servicio, excelentes habilidades de comunicación y un fuerte interés en desarrollarse profesionalmente dentro del sector salud. Se requiere organización, empatÃa y capacidad para manejar múltiples solicitudes de forma precisa y oportuna.
Responsabilidades:
• Coordinar citas entre pacientes/clientes y cuidadores, incluyendo nuevos servicios, cancelaciones y reprogramaciones
• Actuar como punto principal de contacto entre ambas partes, asegurando una comunicación clara, empática y oportuna
• Mantener registros de agendamiento precisos y actualizados utilizando herramientas y sistemas digitales
• Brindar un excelente servicio al cliente, priorizando las necesidades y el bienestar del paciente/cliente
• Resolver conflictos de agenda y asegurar una operación diaria fluida
Requisitos:
• Nivel de inglés avanzado
• Experiencia previa en atención al cliente (experiencia en el sector salud es deseable, pero no obligatoria)
• Flexibilidad horaria
• Comodidad y experiencia utilizando herramientas digitales
• Fuertes habilidades de escucha activa, empatÃa, organización y comunicación
• Capacidad para trabajar en un entorno dinámico y orientado al servicio
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About Distro
Distro is a technology company specializing in digital distribution and content delivery solutions. Operating at the intersection of media and technology, the company provides platforms and services that enable creators, publishers, and businesses to efficiently distribute their digital content to global audiences. While the exact founding date and location are not specified, the name "Distro" suggests a focus on distribution, and the ".io" domain indicates a modern, tech-forward approach, likely targeting the digital and software industries. The company's mission is to streamline the complexities of content distribution, making it accessible and scalable for clients of all sizes. Distro's main products and services include a robust content delivery network (CDN), digital rights management (DRM) solutions, and analytics tools that help clients optimize their distribution strategies. Key features of their platform include high-speed content delivery, secure streaming, and real-time performance monitoring, ensuring that clients can reach their audiences with minimal latency and maximum reliability. The company primarily targets media companies, streaming services, e-learning platforms, and enterprises that require efficient and secure distribution of digital assets. By offering customizable solutions, Distro caters to both small-scale creators and large organizations with complex distribution needs. Distro has established itself as a trusted partner in the digital distribution space, recognized for its innovative technology and customer-centric approach. The company's platform has been instrumental in helping clients expand their global reach while maintaining high standards of security and performance. With a growing client base and a reputation for reliability, Distro continues to differentiate itself through its commitment to cutting-edge solutions and seamless user experiences, positioning itself as a leader in the evolving landscape of digital content distribution.
