Implementation Consultant at Distro

Job Title: Implementation Consultant About the Role: Our platform is an all-in-one solution for Payroll, HR, and Time & Labor Management. Execupay combines innovative products with white-glove customer service to empower customers, allowing them to focus on their business. The Implementation team delivers a best-in-class implementation of our solutions, managing the client experience from start to finish. Key Responsibilities: • Lead a consultative implementation process from welcome call to go-live, managing client expectations throughout. • Collaborate with internal consultants and stakeholders to understand business needs and optimize solution configuration. • Review and evaluate client data, including historical, employee, and company-level information, to ensure proper system setup. • Review tax returns (940, 941s, state quarterly returns), payroll registers, deductions, and earnings taxability. • Enter client YTD/prior payroll information into the Execupay system. • Support clients through their first two successful on-cycle payroll runs. • Advocate for clients within Execupay to resolve issues impacting implementation quality. • Transition clients smoothly to the Payroll team for ongoing support post-implementation. Required Skills and Experience: • Previous client management experience, handling multiple clients and projects. • 1-2 years of payroll experience, • Consultative approach with clients, responding promptly and effectively to issues. • Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities. • Excellent written and verbal communication skills. • Strong problem-solving abilities with a passion for solutions and knowledge of industry best practices. • Strong organizational and project management skills, capable of multitasking. • Flexible, team-oriented self-starter. • Demonstrated ownership and accountability. Preferred Qualifications: • Experience in administrative and client-facing roles. • Experience in accounting or payroll management is a plus. Personal Attributes: • Organized, detail-oriented, customer-focused. • Strong communication skills. • Results-driven and proactive. • Analytical mindset capable of managing multiple projects in a structured manner. • Committed to ensuring a smooth transition and excellent customer experience from the start. #SolvoGlobal #LI-PROMOTED #LI-Onsite