Cloud Engineering Manager at Docebo

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. ABOUT THE OPPORTUNITY: The Cloud Engineering Manager oversees the daily operations of the Infrastructure Engineering team, ensuring the reliability, security, and scalability of Docebo’s cloud infrastructure. This role combines hands-on technical work with team supervision, providing guidance to engineers, setting priorities, and ensuring the timely delivery of cloud projects. The supervisor collaborates with cross-functional teams to align cloud infrastructure initiatives with organizational goals. What You'll Do The responsibilities listed in this section are representative and not exhaustive. Additional duties may be assigned as needed. - Supervise the cloud engineering team, providing mentorship and ensure high availability, security, and performance of cloud infrastructure through proactive monitoring and optimization. - Oversee daily cloud operations, maintaining high availability, scalability, and security. - Maintain compliance with industry standards and security protocols. - Assign and prioritize tasks to align with project timelines and organizational objectives. Oversee capacity planning, cost management, and incident response, ensuring operational resilience. - Provide mentorship and oversee career development for team members. - Provide regular updates to senior management on team progress and system performance metrics. - Foster a culture of continuous learning and improvement within the team. - Challenge existing practices and promote automation, observability, and process efficiency to reduce operational overhead. - Collaborate with development and operations teams to support new service launches and system enhancements. - Monitor infrastructure performance and troubleshoot issues to ensure optimal system health. - Implement and refine automation processes to improve efficiency and reduce manual interventions. WHAT IT TAKES TO BE SUCCESSFUL To excel in this role, you need strong leadership and technical skills, along with the ability to effectively manage a team in a dynamic environment. Excellent communication, problem-solving, and prioritization skills are essential, as well as a proactive approach to innovation and improvement. EDUCATION AND EXPERIENCE - Bachelor’s degree in Computer Science, Engineering, or a related field. - 5+ years of experience in cloud infrastructure roles, including at least 2 years in a supervisory capacity. - Proficiency in AWS services and Infrastructure as Code tools (e.g., Terraform, CloudFormation). - Hands-on experience with containerization (Docker, Kubernetes). - Strong scripting skills (Python, Bash) and familiarity with CI/CD tools (e.g., GitLab, Jenkins). - Experience with performance monitoring tools (e.g., Datadog) and troubleshooting complex systems. OUR TOTAL REWARDS PHILOSOPHY 🎉 Recognizing and rewarding the outcomes and behaviours that shape the future of learning. Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. - Fri-Yay: Kick off your weekends early with 4:30 PM Fridays (eligible employees only). - Swag Central: Look fresh with your new-hire swag and enjoy access to our internal swag store to stay branded year-round. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO [Upgrade to PRO to see link] been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core values—Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Apply today! Docebo is an Equal Employment Opportunity employer [Upgrade to PRO to see link] We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to [Upgrade to PRO to see contact]. The email should also include the position you’re interested in.