Engineering Manager at Docebo

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. ABOUT THE OPPORTUNITY: The Engineering Manager (EM) plays a pivotal role in enabling technical teams to deliver scalable, reliable, and high-quality software. As a manager of engineers, this role blends people leadership, delivery coordination, architectural oversight, and cross-functional alignment. While the EM is not expected to contribute code regularly, technical credibility, decision-making support, and guidance on delivery quality are critical to success. This role is foundational in our management career track and builds directly on experience gained from the Tech Lead role. It focuses on growing teams, sustaining high delivery quality, and creating the conditions for engineers to thrive. Primary responsibilities, including but not limited to: - Lead a high-performing engineering team through clear goal setting, structured accountability, and continuous support. - Coordinate delivery across the full SDLC, ensuring that requirements are clear, processes are efficient, and releases are reliable. - Guide architectural decisions and technical direction at a high level—without owning the code—ensuring decisions align with business needs and long-term sustainability. - Ensure quality through process leadership, including robust testing strategies, CI/CD pipeline ownership, and continuous improvement. - Support operational excellence by integrating SRE principles, ensuring effective monitoring, and conducting blameless postmortems. - Coach and mentor engineers, providing actionable feedback, supporting career growth, and contributing to succession planning. - Facilitate cross-functional collaboration with Product, Design, Support, Presales, Professional Services, and other departments to ensure alignment and delivery of customer value. - Engage in customer-facing interactions as needed—supporting escalation management, contributing to technical product discussions, and participating in technical interviews. - Influence product direction by collaborating with product managers on technically complex areas, validating assumptions, and co-shaping requirements. - Own the integrity, accuracy, and trustworthiness of engineering metrics, ensuring visibility, actionability, and alignment with business goals. - Maintain clarity of team direction, ensuring that everyone—internal and external to the team—is consistently aware of the squad's next 4 months of priorities and commitments. - Relentlessly make work visible, promoting transparency in progress, blockers, decisions, and ownership across all activities. - Manage performance expectations and contribute to evaluations using clear indicators and feedback loops. - Lead by learning, actively engaging in continuous development via reading, structured training, and peer feedback. What it takes to be successful: Successful Engineering Managers are proactive, people-first leaders who create leverage through others. They support execution while guiding team development, technical quality, operational maturity, and business alignment. They are obsessed with keeping direction clear, metrics trustworthy, and work visible—ensuring their teams operate with shared context, measurable progress, and transparency for all stakeholders. They are exceptional communicators, able to represent their team across multiple levels—internally with Product and Design, and externally with Sales Engineering, Support, Professional Services, and even customers. All managers are expected to model psychological safety, feedback culture, and inclusive communication. Education and Experience: - 5+ years in software development, with at least 1 year of experience in a formal or informal technical leadership role - Demonstrated experience in managing teams, delivery cycles, and stakeholder relationships - Proficiency in both backend and frontend development using technologies in our stack such as PHP, Typescript, Go, Angular, React, MySQL/PostgreSQL, AWS. - Demonstrated experience in leading cross-functional projects and aligning engineering efforts with product and business objectives. - Proficiency in Agile, Lean, and CI/CD practices - Exposure to SRE concepts, testing frameworks, and operational tooling such as Datadog - Strong interpersonal and communication skills, capable of building rapport with diverse teams and stakeholders. - Ability to manage and track project budgets and timelines, ensuring that engineering deliverables meet both quality and cost expectations. OUR TOTAL REWARDS PHILOSOPHY 🎉 Recognizing and rewarding the outcomes and behaviours that shape the future of learning. Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. - Fri-Yay: Kick off your weekends early with 4:30 PM Fridays (eligible employees only). - Swag Central: Look fresh with your new-hire swag and enjoy access to our internal swag store to stay branded year-round. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO [Upgrade to PRO to see link] been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core values—Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Apply today! Docebo is an Equal Employment Opportunity employer [Upgrade to PRO to see link] We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to [Upgrade to PRO to see contact]. The email should also include the position you’re interested in.