Product Data Analyst at Docebo

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. ABOUT THE OPPORTUNITY: 🚀 THE ADVENTURE AHEAD As our Product Data Analyst, you are the architect of insight, sitting at the very heart of Docebo’s Product Operations to transform raw signals into a powerful decision-making engine. You will revolutionize how we interpret product data, ensuring every roadmap shift and new feature is backed by clear, undeniable evidence rather than just intuition. Your mission is to empower our Product, Design, and Engineering teams to build a world-class user experience through the lens of trusted, high-impact metrics 🛠️ THE DAY-TO-DAY - Master the Ecosystem: Act as the primary owner for our product analytics stack—including Pendo, DocET, and BI dashboards—ensuring every tool is optimized to deliver a single, trusted view of our product health. - Set the Standard: Design and maintain a sophisticated event taxonomy across all modules to track Activation, Adoption, and Growth, ensuring new features are perfectly instrumented before they ever hit the market. - Visualize the Future: Build and maintain high-impact, self-serve dashboards that translate complex data into clear, compelling narratives to influence executive-level prioritization and investment. - Partner with Trios: Embed yourself within Product "trios" (Product, Design, Engineering) to define success metrics for key initiatives and move the needle from ad-hoc reporting to repeatable, scalable KPIs. - Champion Experimentation: Lead the charge on A/B testing and beta programs, coaching stakeholders on how to interpret data accurately and avoid analytical pitfalls to foster a truly data-driven culture. - Optimize the Engine: Proactively monitor data quality and governance, identifying anomalies and collaborating with Engineering to ensure our data remains the gold standard for the organization. - Amplify the Customer Voice: Bridge the gap between behavioural data and customer feedback, partnering with Product Marketing to bring data-backed stories to life in our roadmaps and QBRs. ⚡ YOUR SUPERPOWERS - Data Expertise: You bring 3-5+ years of experience in B2B SaaS analytics, armed with expert-level SQL skills, data modeling prowess, and deep familiarity with tools like Pendo, Amplitude, or Mixpanel. - Visual Storytelling: You are proficient in BI tools like Tableau or QuickSight, with a unique ability to turn dense data into intuitive dashboards that speak to both technical and non-technical audiences. - Product-First Mindset: You look far beyond the dashboard to ask "why," possessing a deep understanding of roadmaps, North Star Metrics, and the delicate balance between discovery and delivery. - Strategic Communication: You are a master of turning numbers into narratives, comfortable challenging assumptions with evidence and facilitating high-stakes working sessions with leadership. - Systems Thinking: You excel at untangling legacy decisions and viewing the product lifecycle as a connected system, driven by a high-ownership mentality and a desire for continuous improvement. - Collaborative Influence: You thrive in distributed environments, building trust across cross-functional teams and driving impact even when you don’t have direct authority. OUR TOTAL REWARDS PHILOSOPHY 🎉 Recognizing and rewarding the outcomes and behaviours that shape the future of learning. Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. - Fri-Yay: Kick off your weekends early with 4:30 PM Fridays (eligible employees only). - Swag Central: Look fresh with your new-hire swag and enjoy access to our internal swag store to stay branded year-round. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO [Upgrade to PRO to see link] been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core values—Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Apply today! Docebo is an Equal Employment Opportunity employer [Upgrade to PRO to see link] We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to [Upgrade to PRO to see contact]. The email should also include the position you’re interested in.