Release Engineer at Docebo

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. The Release Engineer oversees and orchestrates the software release lifecycle across our SaaS platform. The candidate will bridge the gap between Product Engineering, Cloud Infrastructure and Cloud Operations, focusing on standardising release processes while ensuring development teams maintain their speed and autonomy, responsible for enabling safe, predictable, lean, and compliant software delivery across the organisation. What You'll Do - Governance & Standardisation: Define and maintain "Golden Standards" for the release process across all product teams to ensure consistency. - Interdependency Management: Analyse and validate cross-service dependencies prior to deployment, ensuring changes in "Service A" do not compromise the integrity of "Service B." - Risk Mitigation: Assess risks associated with each release cycle, defining clear rollback plans and timely mitigation strategies. - Process Automation: Collaborate with DevOps teams to automate release checklists and quality gates. - Communication Orchestration: Act as the primary liaison between Engineering, Product, QA, and Security stakeholders to align release timelines and expectations. - Continuous Improvement: Analyse post-release metrics to identify bottlenecks and constantly optimise the workflow. - Enforce release readiness standards across all teams, with the authority to block releases if unmitigated or unclear risks are identified, in collaboration with Engineering Leadership. - Track and communicate delivery blockers, dependencies, and risk indicators, escalating issues to the appropriate teams or line managers to ensure timely resolution and maintain a predictable release pace. - Guarantee the company is always capable of deploying hotfixes for any service, promoting and validating processes that favour the use of tested release candidates over cherry-picked changes. What it takes to be successful: To be successful as a Release Engineer in a modern SaaS environment, you need to move away from being a "gatekeeper" and become an enabler. The true measure of success is when the release process is so well-structured that it becomes "boring"—meaning there are no surprises, no midnight emergencies, and no broken dependencies. What We're Looking For - Experience: 4+ years in Release Management, Release Engineering, or DevOps within SaaS/Cloud-native environments. - CI/CD Mastery: Proficiency with tools such as GitHub Actions, GitLab CI, Jenkins. - Microservices Architecture: Solid understanding of microservices, including API versioning, compatibility testing, and contract testing. - Deployment Strategies: Hands-on experience with Canary Releases, Blue-Green deployments, and Feature Flag management. - Observability: Ability to use monitoring and logging tools (e.g., Datadog) to validate release success in real-time. - Pragmatism: Ability to balance process rigour with the need for engineering flexibility and velocity. - Communication: Excellent ability to translate complex technical risks into actionable insights for non-technical stakeholders. - Resilience: Remains calm and analytical when managing release-related incidents or high-pressure deployment windows. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO [Upgrade to PRO to see link] been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core values—Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer [Upgrade to PRO to see link] We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to [Upgrade to PRO to see contact]. 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