Senior Product Manager - Practice Efficiency - Milano (x/f/m) at Doctolib

We are looking for a Senior Product Manager to join the Practice Efficiency team in Milan. As a Senior Product Manager for Doctolib Telehealth, you'll shape how millions of patients and healthcare professionals connect remotely across Europe. With over 10 million patients already using Doctolib Telehealth annually, you'll define both the immediate user experience and the long-term vision for synchronous and asynchronous remote consultations. Working at the intersection of product strategy, clinical expertise, and AI innovation, you'll own the full healthcare professional user experience while collaborating closely with teams across doctor-patient communication, patient data, and the broader patient domain. This is a global role where you'll work across multiple European healthcare markets to ensure Doctolib Telehealth succeeds at scale. Your responsibilities include but are not limited to: • Define and execute the product vision, strategy, and roadmap for Doctolib's telehealth capabilities within the Remote Care stream • Drive both short-term product execution and long-term strategic vision for synchronous and asynchronous remote consultations • Make high-level architectural choices in close collaboration with your engineering counterpart, bringing a tech-savvy approach to product decisions • Collaborate with engineers, designers, clinical experts, and go-to-market stakeholders to build solutions serving multiple user personas across all Doctolib markets • Conduct user research and competitive analysis to identify unmet needs and drive data-grounded prioritization • Foster a culture of collaboration, innovation, and continuous learning within the broader product management team, with the potential to lead other product managers Who you are Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. You could be our next team mate if you: • Have at least 5 years of experience in Product Management, working with developers, designers, customers, stakeholders, and leadership (Technical Product Management is a plus) • Base your strategic product decisions on a strong analytical mindset grounded in data and customer needs, solving complex problems • Have developed and launched products in a large-scale SaaS or B2B environment with demonstrated ability to iterate on live products • Have the strategic vision to define where a product should go and the operational rigor to make it happen • Are fluent in English (German or French is a plus) Now it would be fantastic if you: • Have experience in the healthcare industry and/or in leveraging advanced technology such as AI • Have experience with telehealth, remote care, or digital health products • Are familiar with multi-market, multi-regulatory environments in Europe What we offer • Supplementary health insurance, with the option to include family members in your household • Partnership for retirement funds with Ciao Elsa • A flexible workplace policy offering both hybrid and office-based mode • Electronic meal vouchers (8.00€ per worked day), Foorban fridges, and office breakfast • Work from abroad for up to 10 days per year thanks to our flexibility days policy • Parent Care Program: Various initiatives supporting parenthood, including 100% paid parental leave • Free mental health and coaching services through our partner Moka.care • For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support • A partnership with Wellhub, as well as free access to the gym in our Milan office, with 3 classes offered per week (yoga, pilates, functional training) • Reimbursement of public transportation The interview process • Recruiter Interview • Manager Interview • Case Study • Final Interview • At least one reference check Job details • Permanent position • Full-Time • Milan • Start date: As soon as possible • Compensation: fix + 10% bonus on objectives (according to your profile) At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability. To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of! All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.