Senior Site Reliability Engineer - Automation Platform (x/f/m) at Doctolib

Doctolib’s Engineering environment is rich and we are building innovative products and features aiming each day to ease doctors' and patient life. We are looking for a Senior Site Reliability Engineer to keep Doctolib production systems running smoothly. You will also be a key-player to support the exponential growth of Doctolib services. What you will do As a Senior Site Reliability Engineer within the Core Reliability & Observability team, you will play a pivotal role in shaping the company’s observability strategy and ensuring our platform remains reliable, debuggable, and scalable. This role sits at the intersection of infrastructure, developer experience, and product engineering, with a particular focus on building and evolving the foundations of logging, metrics, tracing, and alerting across the organization. • Lead the observability strategy across the platform, with an emphasis on building scalable, developer-friendly logging and tracing capabilities. • Identify and lead large-scale cross-cutting reliability initiatives, including improvements to our incident detection, response, and postmortem analysis capabilities. • Take part in the on-call rotation, and actively contribute to improving our on-call experience by refining alerting, reducing noise, and ensuring actionable telemetry. Who you are You could be our next team mate if you: • Have a solid hands-on experience (3y+) on a large-scale production platform • Have proven experience with cloud platforms such as AWS, Azure or Google Cloud • Have solid understanding of containerization and orchestration technologies (Docker and Kubernetes) • Have a strong understanding of Helm for managing Kubernetes manifests and ArgoCD for GitOps workflows • Deep expertise in observability tooling and architecture, such as: • Logging: Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Logstash, Vector • Tracing: OpenTelemetry or proprietary APMs • Metrics: Prometheus, Thanos, Datadog, or equivalent • Have proficiency in at least one programming language (Ruby, Python, Go, Java, etc.) and a deep understanding of infrastructure as code principles • Have an experience with monitoring and observability tools • Like troubleshooting performance issues in complex environments • Speak English What we offer • Free Health Insurance for you & your family • Up to 14 days of RTT • Parental care program (1 month off in addition to the legal parental leave and 0,5 days off per child when the school starts) • Wellbeing program (free mental health and coaching offer with our partner moka.care) • A flexible workplace policy offering both hybrid and office-based mode • Flexibility days allowing to work in EU countries and the UK 10 days per year • Lunch voucher with Swile card • Work Council subsidy to refund part of sport club membership or creative class • Bicycle subsidy The interview process • Recruiter interview • Technical SRE interview • System Design interview • Behavioral interview • Background / Reference check • Offer! If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles! At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability. To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of! All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.