Business Analyst at Dozee

Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting  journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models Responsibilities 1. Be the operational partner to the US Sales & Clinical Operations Head • Run the manager's weekly operating cadence end-to-end - 1:1 prep, weekly pipeline review, monthly business review, quarterly business review. • Build the briefing pack for every important meeting (customer call, internal review, board update) so the manager walks in fully prepared. • Own the follow-through after meetings - capture decisions, drive actions to closure across US and India teammates, and circle back on what slipped. • Anticipate what the manager will need 24-48 hours ahead so the workday in DFW starts with the answer already in their inbox. 2. Sales operations & MIS for the US business • Maintain accurate US sales MIS: pipeline movement, win-rate by segment, sales-cycle metrics, leakage analysis, target vs. achievement at the rep, region and product level. • Build, refresh and circulate weekly and monthly dashboards for the manager and the US leadership team. • Run the forecast cadence - chase reps for updates, validate deal hygiene, roll up to a credible commit/best-case/upside view. • Surface insights from the data: which deals are slipping, which segments are over- or under-performing, where the pipeline is thin - and turn those into actionable nudges for the US sales team. 3. Clinical operations support for US deployments • Track US deployment progress: hospital onboarding, time-to-go-live, ramp-up curves, monitoring KPIs, escalations, churn-risk and renewal pipeline. • Maintain Clinical Ops MIS for the US book of business and produce a clean weekly status the manager can take into customer or internal reviews. • Coordinate with Customer Success, Product, Engineering and Clinical teams in India to ensure deployment milestones are tracked, blockers are flagged early, and US customers experience a smooth onboarding. 4. HubSpot CRM ownership for the US business • Be the day-to-day administrator for HubSpot for the US Sales and Clinical Ops org - ensure data integrity (contacts, companies, deals, lifecycle stages, properties). • Drive deal-stage discipline: every US deal should reflect reality, with up-to-date next-steps, decision-makers, MEDDIC/MEDDPICC fields, and forecast category. • Build and maintain HubSpot dashboards, sequences, workflows and automations that reduce manual effort for the US sales team and give the manager a clear, real-time view. • Run periodic data-quality audits; train new joiners on Dozee's HubSpot conventions; serve as the internal go-to person for CRM questions. 5. Program management of US-led cross-functional projects • Run discrete cross-functional programs end-to-end on behalf of the manager - examples include US customer go-lives, new-product launches into existing US accounts, market-expansion pilots, RFP responses, and special analytics deep-dives. • Build and maintain the standard PM artefacts: project charter, RACI, milestone plan, RAID log, weekly status note - housed in a single source of truth. • Drive the cross-geo working rhythm: morning steering reviews with India teams during the IST overlap, evening syncs with US stakeholders during the CT overlap, and clean handoffs in between. • Identify recurring operational gaps and convert them into lightweight playbooks the manager and the US team can re-use. 6. Stakeholder management - US first, India second • Partner closely with US-based stakeholders: the manager in DFW, the US sales team, US customer-success counterparts, channel partners, distributors, and external customer contacts (hospital administrators, clinical leaders, IT/biomed teams). • Partner with the India-based teams the US business depends on: Product, Engineering, Clinical, Finance and the India CEO's Office - mostly during the late-afternoon/evening IST overlap window. • Communicate crisply in writing (email, Slack, status notes) and verbally on calls; produce decision-ready summaries for the manager and the wider leadership team. Requirements • 3-5 years of relevant experience in business analysis, sales operations, revenue operations, program management or a similar operational/analytical role. • Bachelor's degree in Engineering, Sciences, Commerce, Business or a related discipline. An MBA is a plus but not mandatory. • Strong working knowledge of HubSpot (or equivalent CRM such as Salesforce, Zoho, Freshsales) - dashboards, deals, workflows, properties, reporting. • Advanced Microsoft Excel / Google Sheets - pivot tables, complex formulas, lookups, basic modelling. • Hands-on experience with at least one BI tool - Power BI, Tableau, Looker Studio, or Metabase. • Demonstrated program-management chops - ability to run multiple workstreams in parallel without dropping balls. Familiarity with a project tool such as JIRA, Asana or ClickUp. • Excellent written and spoken English with a US-business communication style - you will spend the majority of your day on calls and Slack with US-based stakeholders. • High personal ownership, attention to detail, and bias for closing loops. • Willingness and ability to work US Central Time hours from Bangalore on most days. Good-to-have • Prior experience supporting a US-based leader from India - chief-of-staff, EA-plus, sales-ops or program-management roles. • Exposure to US healthcare, hospital systems, payors, or HIPAA-regulated environments. • Working knowledge of SQL for ad-hoc data pulls. Why Dozee? • A chance to sit at the intersection of US commercial growth and US clinical impact at one of India's most respected healthtech companies. • Direct, daily exposure to a single senior US leader who owns both Sales and Clinical Operations - this is a builder's seat, not a back-office reporting role. • Meaningful US-market experience that materially accelerates a career in revenue operations, program management or strategy. • Mission you can be proud of - your work helps US clinicians catch deterioration early and save lives. About Dozee (www.dozeehealth.ai) Vision & Mission Save Million lives with Health AI Dozee is India’s leading AI-Powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration, enabling timely interventions and enhancing patient safety in hospitals, nursing facilities and patient homes. A "Made in India for the World" solution, Dozee has pioneered the world’s first non-contact blood pressure monitoring system. Trusted by leading healthcare providers in India, the USA, and Africa, Dozee is transforming patient safety and care by enhancing outcomes and reducing costs. Dozee is adopted by 300+ hospitals and monitors 16000+ beds across 4 countries. Dozee has monitored over 1 Mn Patients, Delivered 35000+ Life Saving Alerts and Saved 10 Mn+ Nursing Hours.  Videos Science Behind Dozee : Ballistocardiography & Artificial Intelligence 100 Dozee deliver 144 life saving alerts and INR 2.7 Cr of saving - Sattva Study Dozee saves life of a mother at home Leading Healthcare Game changers work with Dozee Introducing Dozee VS Dozee Shravan - A clinical grade RPM service Dozee in News: Bloomberg - Oct 21, 2024 From AI Beds to Remote ICUs, Startups are plugging India's health Gaps News18 - Oct 26, 2024 Now, You Can Remotely Monitor Your Loved Ones in Hospital With Bengaluru Start-Up's 'Shravan' Analytics India Magazine - Oct 29, 2024 Dozee Harness AI for Personalised Patient Care ET HealthWorld - Sep 16, 2024 We trust AI everyday - From Google Maps to Smartphones, So why not use it to enhance patient safety in healthcare? BW healthcareworld - Oct 29, 2024 Dozee's AI-Powered System Predicts Patient Deterioration 16 Hours in Advance - A tertiary care hospital study published in JMIR, validated Dozee’s Early Warning System (EWS), showing it identified 97% of deteriorating patients, provided alerts ~19 hours in advance, and generated 5x fewer alerts, reducing alarm fatigue and improving patient outcomes. - A study at King George Medical University, Lucknow, and published in Frontiers in Medical Technology demonstrated that Dozee’s automation can potentially save 2.5 hours of nursing time per shift, improving workflow efficiency and allowing more focus on patient care. - A study on remote patient monitoring in general wards published in Cureus found that 90%+ of healthcare providers reported improved care and patient safety, 74% of patients felt safer, and there was a 43% increase in time for direct patient care. - Research by Sattva, an independent consulting firm, demonstrates Dozee's substantial impact: for every 100 Dozee-connected beds, it can save approximately 144 lives, reduce nurses’ time for vital checks by 80%, and decrease ICU average length of stay by 1.3 days.  Key Highlights Founded : October, 2015 Founders :  Mudit Dandwate, Gaurav Parchani Headquarters : Bangalore, India | Houston, USA | Dubai, UAE Key Investors & Backers : Prime Ventures, 3one4 Capital, YourNest Capital, Gokul Rajaram, BIRAC (Department of Biotechnology, State Bank of India, and Dinesh Mody Ventures, Temasek Foundation, Horizons Ventures Stage : Series A+ Team Strength : 280+ Business : Providing Continuum of care with AI-powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS) for Hospitals and Home Certifications & Accreditations : ISO13485:2016 Certified, ISO27001:2022 Certified, CDSCO Registered, FDA510K Cleared for the flagship product Dozee Vitals Signs (VS) measurement system and SOC2 Type II Certified Achievements - Forbes India 30 under 30 - Forbes Asia 100 to Watch - Times Network - India Health Awards 2024 for AI innovation in Bharat Healthcare tech - BML Munjal Award for Business Excellence using Learning and Development - FICCI Digital Innovation in Healthcare Award - Anjani Mashelkar Inclusive Innovation Award Marico Innovation For India Award To know more about life@dozee, click here.   Disclaimer: Dozee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.” Dozee does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Dozee will not tolerate discrimination or harassment based on any of these characteristics