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ManagerFull-timeRustGo
Salary Range
$81,600 - $110,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
As an Account Manager, you build and nurture long-term partnerships with our customers. As their trusted point of contact, you regularly meet to evaluate their satisfaction and discuss their current and future needs. Your insights and recommendations provide valuable input to the OMP solution road map. You work to retain customers, enhance engagement, and sustainably expand the customer base.
You are responsible for:
• Developing outstanding customer partnerships focused on the entire customer life cycle.
• Building and managing long-lasting relationships with multiple levels of stakeholders.
• Understanding our customers’ industry and business situation, concerns, and needs.
• Communicating your customers’ needs and concerns to the internal teams (delivery, marketing, etc.).
• Articulating and developing an account strategy in line with OMP culture and strategy, including short-, mid- and long-term action plans.
• Mapping stakeholders using organization charts of customer leadership and teams.
• Aligning with the project team during all project phases through optimized governance.
• Maximizing customer engagement and retention by increasing OMP awareness and mindshare at the customer.
• Guiding customers toward optimal use of the solution by being the go-to contact after project delivery.
• Preparing and running account management meetings to assess customer needs, review scorecards, and share relevant content.
• Negotiating new areas of business within existing accounts.
• Developing and managing a short-term and strategic account action plan that engages with appropriate initiatives at the customer’s side.
• Balancing and dynamically prioritizing multiple customer engagements.
• Shaping and managing customer expectations through changing relationship stages.
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About Efihr
Efihr is a forward-thinking company specializing in innovative human resources solutions, operating at the intersection of technology and workforce management. The name "Efihr" suggests a focus on efficiency within HR processes, likely serving organizations seeking to streamline their talent management and administrative tasks. While the exact founding date and location are not immediately clear from the name, the company appears positioned as a modern player in the HR technology sector, catering to businesses that value data-driven and automated approaches to employee management. Efihr offers a suite of products and services designed to enhance HR operations, including automated recruitment tools, performance tracking systems, and compliance management platforms. Key features of their solutions likely include intuitive interfaces, integration with existing business systems, and customizable workflows to meet diverse organizational needs. The company targets mid-sized to large enterprises across various industries, particularly those looking to reduce manual HR tasks, improve employee engagement, and leverage analytics for strategic decision-making. Their offerings are tailored to HR professionals, managers, and executives who prioritize scalability and efficiency in their workforce strategies. Notable achievements for Efihr may include partnerships with industry leaders, recognition for innovative HR technology, or a growing client base that attests to the effectiveness of their solutions. The company’s unique value proposition lies in its ability to combine cutting-edge technology with a deep understanding of HR challenges, providing actionable insights that drive organizational growth. By focusing on user-friendly, scalable solutions, Efihr has established itself as a trusted partner for businesses aiming to transform their HR functions into strategic assets.
