Enablement Program Manager & GTM Onboarding at Elevenlabs

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the Role We're looking for a GTM Onboarding & Enablement Program Manager to own the delivery and execution of onboarding and enablement programs for all GTM hires. While onboarding is your primary focus, you'll also support ongoing enablement across AE, SDR, and CSM roles as needs arise. This is a full-stack enablement role: you'll facilitate live sessions, build presentations and e-learning modules, create AI-powered training tools, and deliver content to diverse, multicultural audiences across every time zone. You'll operate within frameworks set by GTM Enablement Leads in North America and International, with room to shape and improve what we build together. WHAT YOU’LL DO DELIVER GLOBAL ONBOARDING - Run engaging onboarding cohorts every two weeks for Global GTM hires. Facilitate live virtual sessions, breakout groups, role plays, and product training that help new hires ramp quickly and confidently across multiple cultures and time zones. BUILD ENABLEMENT CONTENT - Create high-quality presentations, e-learning modules, job aids, and async content. Develop AI-powered training tools using ElevenLabs technology to scale learning and reinforce skills. EXECUTE & EVOLVE THE EARLY RAMP EXPERIENCE - Implement and continuously refine the international onboarding journey using our global framework. Build role-based modules, activities, and checkpoints for early-stage ramp, and partner with enablement leads to ensure alignment across regions. SUPPORT ONGOING ROLE-SPECIFIC ENABLEMENT - Partner with enablement leads to deliver programs beyond onboarding—CS enablement, SDR skill-building, AE deal execution, and more. Flex across roles and topics as the business requires. DELIVER TO A GLOBAL AUDIENCE - Adapt content and facilitation for multicultural audiences across EMEA, Middle East, LatAm, APAC, Oceania, and North America. Ensure every learner feels seen, respected, and set up for success. REINFORCE CORE SALES SKILLS & METHODOLOGIES - Teach foundational sales skills (discovery, qualification, storytelling, objection handling) and methodologies like MEDDPICC using structured materials adapted for international audiences. LEVERAGE ELEVENLABS AI IN TRAINING - Use ElevenLabs’ AI voice and agent technology to enhance learning experiences, build interactive exercises, and help new hires understand how to position and sell the platform effectively. MEASURE COHORT PERFORMANCE - Track GTM onboarding KPIs (competency progression, time to first opp, time to first deal), analyze performance trends, and implement improvements to accelerate ramp time. MAINTAIN CONTENT ACCURACY & FRESHNESS - Update onboarding materials as product, messaging, or GTM motions evolve. Ensure documentation is clear, accessible, and scalable across Intl markets. PARTNER ACROSS REGIONS - Collaborate with the North America Enablement Team, as well as local regional teams (Asia, LatAm, Middle East, etc.), to maintain consistency of global curricula. Share learnings, synchronize updates, and ensure every new hire receives a cohesive onboarding experience regardless of region. REQUIREMENTS - 3+ years experience in GTM onboarding, sales enablement, L&D, or sales within a SaaS environment - Full-stack enablement skills: live facilitation, content creation, e-learning development, and presentation design - Experience delivering training across remote, distributed, and multicultural teams - Working knowledge of sales processes and methodologies (MEDDICC, Command of the Message, Challenger, etc.) - Comfort experimenting with AI tools to build coaching agents and training content - Ability to adapt delivery for multiple regions (EMEA, Middle East, APAC) - Experience designing both live and async learning - Strong project management and stakeholder management skills - Excellent written and verbal communication - Proficiency with Google Slides, Salesforce, LMS platforms, Gong, Loom, Articulate, and modern enablement tools - Comfortable operating across global time zones with a sustainable, async-first mindset LOCATION Remote-first within Europe, with a strong preference for candidates who can spend several days per week in our London HQ. Must be able to flex across global time zones, with a sustainable approach to coverage that balances live delivery with async methods. Long-term focus will be international markets (EMEA, Middle East, APAC, Oceania) #LI-remote