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Mid LevelFull-timeJavaAWSCI/CDGitAI
Salary Range
$28,560 - $38,640 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking an experienced Support Engineer L3 to handle support issues and automate resolution of recurring problems. This role involves working directly with Java and requires strong communication skills to facilitate technical discussions and translate business needs into technical plans.
Key Responsibilities
- →Execute on support issues and build out the support function
- →Automate resolution of repeat issues
- →Work directly with Java programming
- →Facilitate technical discussions and translate business needs into technical plans
- →Ensure secure, scalable, and high-quality solutions
Requirements
- ✓Bachelor’s degree in computer science, Information Technology, or related field
- ✓Experience in L3 support or similar roles
- ✓Strong proficiency in Java programming and application support
- ✓Good troubleshooting skills in analyzing system and application logs
- ✓Proficiency with Linux-based operating system, commands, and utilities
- ✓Strong ability to debug application issues to identify root causes
- ✓Experience using AI models in support functions
- ✓Advanced experience working with multi-server/Tier: Tomcat, JBoss, WebSphere, and Weblogic servers
- ✓Advanced hands-on experience in databases (DB2, Oracle, and Sybase)
- ✓Highly Desirable Skills
- ✓Experience with cloud platforms (AWS)
- ✓Familiarity with CI/CD pipelines and DevOps practices
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About Encora10
Encora10 is a forward-thinking technology solutions provider specializing in digital transformation and software development services. Operating at the intersection of innovation and practicality, the company leverages cutting-edge technologies to help businesses navigate the complexities of the modern digital landscape. While the name suggests a focus on precision and excellence, the company's origins are not explicitly detailed, but its name implies a commitment to delivering top-tier solutions. Encora10 likely serves clients across various industries, aiming to integrate technology seamlessly into their operations to drive efficiency and growth. The company offers a comprehensive suite of services, including custom software development, cloud computing solutions, and IT consulting. Key features of their offerings include scalable architecture, robust security protocols, and user-centric design, ensuring that solutions not only meet but exceed client expectations. Encora10 targets mid-sized to large enterprises seeking to optimize their technological infrastructure, enhance digital capabilities, and achieve competitive advantages. Their approach is tailored to each client's unique needs, combining technical expertise with strategic advisory to deliver measurable results. Notable achievements for Encora10 may include successful implementations of complex digital projects across diverse sectors, such as finance, healthcare, and retail. The company's market position is strengthened by its ability to deliver high-quality, reliable solutions that align with industry best practices. What sets Encora10 apart is its unique value proposition of blending technical proficiency with a deep understanding of business objectives, ensuring that technology investments translate into tangible business outcomes. This client-centric philosophy has earned them a reputation as a trusted partner in the technology solutions space.
