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Mid LevelFull-time
Salary Range
$102,000 - $138,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking an RPA Support Specialist to join our team and manage our Kryon RPA platform. This role involves daily monitoring, troubleshooting, and enhancement of automation workflows to ensure stability and performance.
Key Responsibilities
- →Manage and support the Kryon RPA platform, ensuring availability, stability, and security
- →Perform daily monitoring of RPA jobs, schedules, logs, and automation health
- →Handle BAU support activities including incident triage, troubleshooting, root cause analysis, and resolution
- →Support platform patching, upgrades, and environment maintenance in coordination with infrastructure teams
- →Maintain operational documentation such as runbooks, SOPs, and support guides
- →Troubleshoot and enhance existing RPA workflows to improve stability and performance
- →Assist in minor automation changes and workflow fixes
- →Support testing activities for RPA processes, including functional testing and regression testing
- →Use test management tools to execute test cases, log defects, and track resolution
- →Validate fixes and enhancements before deployment to production
- →Identify opportunities to improve automation reliability, monitoring, and testing processes
- →Collaborate with developers, testers, and business stakeholders to ensure smooth automation operations
- →Participate in knowledge sharing and contribute to best practices for RPA and test automation
Requirements
- ✓Experience with RPA platforms, particularly Kryon
- ✓Strong troubleshooting and problem-solving skills
- ✓Knowledge of test management tools and testing methodologies
- ✓Ability to work with both business and technical teams
- ✓Experience with automation workflow enhancement and maintenance
