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SeniorFull-time
Salary Range
$33,150 - $44,850 /year
This salary is estimated based on similar roles. The actual salary may vary.
Our infrastructure specialists are responsible for designing and implementing back-end services. They ensure reliability, security, and scalability for all platform layers within our solutions. Infrastructure teams provide expertise across virtualization, cloud services, storage solutions, cybersecurity, and scripting and automation.  
As a Support Engineer at Endava you will provide technical assistance, addressing hardware and software issues, network problems, and ensuring systems operate smoothly. You will troubleshoot and resolve technical problems, perform maintenance tasks, and offer personalized IT support to enhance the client's overall operational efficiency.
Responsibilities:
• Help group IT support teams in maintaining Endava IT infrastructure
• Provide onsite and remote desktop support for employees using Endava IT assets and systems
• IT hardware asset management
• Update internal documentation and procedures
• Offer technical expertise for non-technical staff
• Respond to high priority issues in a timely manner to assure business continuity
• Out of business hours on-call for high priority issues
• Maintain Access Control and CCTV systems
• Provide IT support for conferencing equipment, collaboration rooms and printing services
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About Endava
Endava is a global digital transformation and technology consulting firm that specializes in delivering innovative solutions to help businesses navigate the complexities of the digital age. Headquartered in the UK, with a strong presence across Europe, North America, and Asia, Endava has built a reputation for excellence since its founding in 2000. The company operates at the intersection of technology and business strategy, focusing on areas such as software development, data analytics, cloud computing, and process automation. Its client-centric approach and deep industry expertise enable organizations to achieve scalable growth and operational efficiency in an increasingly digital world. Endava offers a comprehensive suite of services, including custom software development, AI and machine learning solutions, cybersecurity, and DevOps implementation, all designed to address the unique challenges faced by enterprises across sectors like finance, healthcare, and retail. Key features of Endava’s offerings include agile methodologies, end-to-end project management, and a collaborative partnership model that ensures seamless integration with clients’ existing systems. The company primarily targets large and mid-sized enterprises seeking to leverage cutting-edge technology to drive innovation, enhance customer experiences, and optimize internal processes. Its solutions are tailored to meet the specific needs of each client, ensuring measurable results and long-term value. Notable achievements include Endava’s consistent ranking among the world’s most innovative companies and its recognition for excellence in software development and customer satisfaction. The firm’s market position is strengthened by its highly skilled workforce, which comprises over 6,000 professionals across its global offices. Endava’s unique value proposition lies in its ability to combine technical expertise with strategic business insight, enabling clients to not only adapt to digital disruption but also to thrive in competitive markets. By fostering a culture of continuous learning and collaboration, Endava remains at the forefront of technological advancement, delivering transformative outcomes for its clients.
